Dorothy, Rod is right on the money as usual. I would like to add to what was said if I could. You had mentioned that you were using a screwdriver to turn the screw. Yes?? If that be the case, chances are that you have the older style Brass Screws (gold) that came with the earlier year Amayas. Sometimes microscopic brass shavings can come off the threads of the screw and present you with issues similar to that of stripped threads. ...Such as hard to turn screws. If this is true, I suggest you step up to the newer style Stainless Steel (silver) screws that have been around for a couple of years. This screw utilizes a 6 mm Allen wrench for easier installation than that good ole right angled screw driver. The part number for the newer screw is "12392-01". I suggest you purchase about six. Four for the machine and two additional just in case. However,... be warned. The 6 mm Allen wrench can deliver quite a bit of torque. All you need to do is "spin" the screws until they seat into position in the hoop arms (a drop of oil on the threads from time to time always helps), then snug them down by hand, and then use the 6 mm Allen wrench to turn them about an 1/8 to 1/4 of a turn and NO MORE. I have seen several people break the head off the screw because they thought they were back in the gym flexing their muscles, doing their best impersonations of Arnold Schwarzenegger. (Including myself) I believe the screws are around $2 bucks a piece. Good luck to you, Ed Orantes 504-258-6260 -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx]On Behalf Of Rod or Sharon Sent: Saturday, September 16, 2006 10:15 AM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Support Arm Screw Hole - Spring? Dorothy, Sharon was right. You will need to replace the HeliCoil in that screw hole. Melco will send you a HeliCoil kit that will include a special installment tool that is necessary to replace the little coil. If you continue to try and screw the screws in and out you will damage the aluminum casing and the screws as well. Look closely at the threads on the screw(s) that you have been trying to insert and see it the threads have been compressed. If they are damaged, they will look as if they have been cross threaded to some degree and will need to be replaced immediately. Screwing these into the remaining "good holes will result in more damaged HeliCoils. The difficulty you are experiencing with the screw tightening and this little HeliCoil, runs a close analogy to a "Chinese finger trap" , the harder you try to get your finger out of it the tighter it squeezes. The HeliCoils are usually damaaged by "over tightening" of the screw and/or a foreign substance, dirt, lint, , whatever......building up in the threads and starting a problem. Over tighening a screw in a HeliCoil will result in trying to make the spring smaller in diameter "so to speak" and causing it to grip the screw tighter and when the screw is being removed, the spring will not want to release it's grip and kind of cross-threads itself on it's own threads......hummmm, hope that makes sense. A HeliCoil is a steel wire or a very tightly compressed spring that is "threaded" into special threads made for the shape of the HeliCoil. This is threaded into soft metals such as the aluminum in the carriage housing to extend the life of the casing threads. Melco has vastly improved this design in later production models and now uses a steel insert in place of the HeliCoil system. Much better. My advice would be to immediately contact Melco and get the HeliCoil kit . They are not difficult to install and have instructions with the kit. To remove the old coil, just take hold of the exposed wire and stretch it straight up slowly and it will pull out of the hole. Be careful to pull straight up and not much twisting motion is allowed....... you do not want to break the spring in half and leave some of it in the hole...it is a bugger to get it out then.......slowly and carefully is the key. Rod Springer Rod & Sharon Springer Embroidery Cottage Melco Amaya Technician & Trainers Design Shop Pro+ & Digitizing Boise, ID 83713 208-938-3038 ----- Original Message ----- From: <DLCompton@xxxxxxx> To: <amayausers@xxxxxxxxxxxxx> Sent: Friday, September 15, 2006 10:11 PM Subject: [amayausers] Support Arm Screw Hole - Spring? >I have an interesting situation/problem. The other day I was re-installing > the support arms for the smaller hoops and the outside screw on the left > side > was rather difficult to turn. I tried several times taking it out and > re-trying, finally using a screw driver to do the job (a lot). After > doing my > stitching and needing to put the arms back to the outside position, I went > to > remove said screw and again had to use a screwdriver almost the whole way > but now > I could feel a bit of metal sticking out the top of the hole. Well, I did > what was probably a dumb thing, I tried srewing the screw from the bottom > (don't > ask what I was thinking). Now I have a rather large, spring-like piece of > metal sticking out from the top. After I did my caps, my husband helped me > screw > the arm back on (again, very difficult), which is where I am now. Monday I > will need to move the arm back to the outer edge and I'm afraid of what's > going to happen. Any clues anyone? All the rest of the screw holes are > working > great! > Dorothy Compton > Bee Embroidered > _www.BeeEmbroidered.com_ (http://www.beeembroidered.com/) > (916) 635-7467 > Rancho Cordova, CA > > > > =========================================================== > > The AmayaUsers Mailing List > Website: http://www.amayausers.com > Discussion Board: http://www.amayausers.com/boards > Subscribe/Unsubscribe: http://www.amayausers.com/list > > =========================================================== =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list =========================================================== =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================