Count me in as well with Haven and Pati (sales), Cynthia (training) and Kevin (tech). They are all FANTASTIC in my opinion, and always eager to help me in any situation. I also have never had a problem with Tech Service out of Denver, the worst thing I can say is sometimes it takes longer than I would like (I want for Kevin to magically appear at my machine) for a scheduled service call. Susan Davidson Sewfly Embroidery -----Original Message----- From: amayausers-bounce@xxxxxxxxxxxxx [mailto:amayausers-bounce@xxxxxxxxxxxxx] On Behalf Of OnleeJudy@xxxxxxx Sent: Thursday, January 05, 2006 5:14 PM To: amayausers@xxxxxxxxxxxxx Subject: [amayausers] Re: Seminars and Classes Count me into the Haven people. She's terrific. I attended training in LA with Cynthia Tisby, who is absolutely fantastic. If the machine had legs she could make it dance a jig. When I got my machine in 2004, you could attend class as many times as needed during the first year, and it didn't matter which training center or centers you went to. Different teachers, different techniques, different outcomes.