Ron, Thank you!!!! Very well put. Herb P.S. Haven gets my vote. ----- Original Message ----- From: Body Cover To: amayausers@xxxxxxxxxxxxx Sent: Thursday, January 05, 2006 3:16 PM Subject: [amayausers] Re: Seminars and Classes My Sales person out west was Haven Fry and I will have to say that she bent over backwards with customer service. I was very impressed with her, and she still checks in with me on occasion and it has been almost 3 years since purchase. In my opinion sales people are like a cashier at Wal-Mart. some are great and some are not and many lie in the middle. I wouldn't judge a company on a bad sales person here and there, I also bet if you could look at their sales figures, it would probably be pretty apparent who the good sales people are, It's a no win situation based on the area you live in as to who sells you your machine. I think training would be better taken after some time to play and familiarize yourself with the machines. I myself really wanted to go, but with a busy print shop and no money for air fair, I never went to any training at all, so it can be done. I had a tech that was a nice guy but didn't know the machines very well at all, of course they were very new and as some of the techs on board here can tell you they just didn't have many techs trained for the new technology, and if you think about it with so few machines out in the world, breaking down and needing work, it takes a while for them to figure out the flaws that real world work will reveal. I figure it like this, There are many of you on the list that may think I'm a crappy embroiderer maybe I let stuff go out the door that you wouldn't dream of... Maybe I'm one of the best? Point is we all see the world and it's inhabitants with different eyes and different rules. I say let's give the melco corp. bashing a rest and see if we can make some money with the obviously large investment we have all made. See if we can help each other out when we can and throw out an Atta Boy (girl) every now and again and help each other up when were down. Like it or not, we are part of a big experiment that we can't foresee the outcome. So lets at least enjoy the trip. I choose the glass is half full, or better yet, I'm damn lucky to have a glass!!! Have a great day, Ron ----- Original Message ----- From: Lee or Terri Hoover To: amayausers@xxxxxxxxxxxxx Sent: Thursday, January 05, 2006 2:49 PM Subject: [amayausers] Seminars and Classes Is there a list of dates and seminars offered by Melco like they did last year? I could not find anything like it on their website today. They had an "Events" list but it was mostly trade shows and their dates. Then they "Denver training" without any specific dates or classes. Terri Hoover Embroidery Creations