This message was posted by Rod or Sharon on AmayaUsers.com. PLEASE DO NOT REPLY VIA EMAIL. Instead, respond to the thread on the WEBSITE by clicking here: http://www.amayausers.com/boards/cgi-bin/ultimatebb.cgi?/topic/1/1137.html#000003 Posy, Have you at any time removed the black plastic covers from behind the needlecase during the lubrication sequence? These are called upper arm covers. If you are not sure what these look like, use the Parts & Tech CD to look for a picture of the "upper arm cover" in the Parts. It is important the left and right covers are reinstalled and lined up correctly so that the needlebar studs do not/can not hook up on the centers while transitioning from one tracking groove on the left cover to the right cover and vice versa....there is a procedure to do this correctly..... Rod Springer amaya Tech & Trainer =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================