Hello,
John has just posted in the Machines & Hardware forum of AmayaUsers Discussion
Boards under the title of EMT 16 Newbie with issues.
This thread is located at
http://www.amayausers.com/discussion/showthread.php?6171-EMT-16-Newbie-with-issues
Here is the message that has just been posted:
***************
---Quote (Originally by danikasdad)---
Well thanks for all your help my machine is now sitting in a back room I don't
have time to learn this complicated machine time is money and this machine
being down all the time is to frustrating. My old Barudan just oil once or
twice a day and go maybe not as fast but I could walk out of the room and come
back and know that the machine was working properly. I use a really good
digitizer in Montreal called Extreme Wizards that was recommended by Melco
sales person his amazing. My software is up to date and my needles are in
correctly I have been using AJM international and Fersten World wide for my
ball caps for ever & never had issues with these brands of ball caps. My
clothing comes from Sanmar, Alphabroder or Stormtech I use Madeira thread but I
started changing when Canadian Melco tech. told me it might be cheap thread and
recommended Isacord I bought a few spools of Isacord and not a difference. I
even change brand of bobbins. I made sure presser foot was at proper heigh
t. I live 7 hours to nearest technician I have to pay this guy from the moment
he leaves his house motel food and travel back home he might show up here with
no parts to fix and have to come back and install them. FRUSTRATED I was told
these machine would perform as well if not better than Barudan....... I say BS
---End Quote---
Venting here probably isn't going to help. We are not Melco, just a bunch of
users that try and assist one another.
These machines are capable of sewing every bit as well as your Barudan if not
better. We have 4 and I can leave the room confidently here knowing my
machines are going to get the job done.
Look - I don't think it's the suppliers, threads or any of that mumbo jumbo.
I suggest you CALL MELCO (enough dealing with the sales guy and time to deal
with the company) and have them walk you thru all the problems. If you bought
direct, you get tech support. Your machine should sew like a charm. I assume
it was shipped direct to you? Did you set it up yourself? Are you sure there
wasn't issues with the shipping that have put things out of whack?
Bottom line - we can help here - but you first need to call Melco and make sure
your machine is functioning at a baseline level. After you work with them and
if they can't solve your problem over the phone, I'd demand they send someone
to you at their cost if it's a brand new machine to check things out.
There is no reason you shouldn't be able to get up and running. Did you have
ANY training at all after your purchase? Has anyone determined that the
machine is not the problem rather than the user?
***************
===========================================================
The AmayaUsers Mailing List
Website: http://www.amayausers.com
Discussion Board: http://www.amayausers.com/boards
Subscribe/Unsubscribe: http://www.amayausers.com/list
===========================================================
