Hello, susan has just posted in the Machines & Hardware forum of AmayaUsers Discussion Boards under the title of HELP!! Big Red has a BIG Problem.... This thread is located at http://www.amayausers.com/discussion/showthread.php?5561-HELP!!-Big-Red-has-a-BIG-Problem Here is the message that has just been posted: *************** Hi Kim, I had your situation with 6 needles down earlier this summer. Rod directed me to go straight to a tech and that is exactly what I needed. I didn't actually have anything broken but the whole needlecase/head had to be taken off and other things readjusted. It cost me about $500 and I got a long needed tune up at the same time. There is a tech in Penn. I got lucky and my tech came out the next day. Hope you can get it taken care of quickly. Susan *************** =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================