Hello, Juli in Kona has just posted in the Machines & Hardware forum of AmayaUsers Discussion Boards under the title of Terrible noise when using hat hoop. This thread is located at http://www.amayausers.com/discussion/showthread.php?5593-Terrible-noise-when-using-hat-hoop Here is the message that has just been posted: *************** Thank you all! My problem is solved. When I think about it, the terrible noise was starting just before the screw broke. I thought I had tighten the new screw tight enough, but when I tightened it more the noise went away. So glad this is solved because I have a customer that has a puff foam 3D design. He started out ordering 2, then got up to 4 for each order. Now he is up to 10 at a time. I make good money with this design, but I had to sit there with my finger on the stop button. Now I can walk away to hoop the next hat. What a relief this all is! Juli in Kona PS Sorry, you'll have to pay your own way to Hawaii, BUT if any tech happens to be vacationing in Hawaii, you can come and service up my machine for pay. *************** =========================================================== The AmayaUsers Mailing List Website: http://www.amayausers.com Discussion Board: http://www.amayausers.com/boards Subscribe/Unsubscribe: http://www.amayausers.com/list ===========================================================