Sally, is this behavior occurring in multiple applications? Have you attempted the keystrokes in more than one program, such as Word, a web browser like Internet Explorer, notepad, etc? Scott ----- Original Message ----- From: Sally Maguire To: Adaptive Technology List Sent: Sunday, July 13, 2008 2:27 PM Subject: [adaptivetec] JAWS reading Hi, JAWS will not read with up or down arrow, only continuous reading with Insert + 2. Neither can I read forward or backward a word. Does anyone know what might have happened? Thanks for any suggestions. Sally No virus found in this incoming message. Checked by AVG - http://www.avg.com Version: 8.0.138 / Virus Database: 270.4.10/1549 - Release Date: 7/12/2008 4:31 PM