[access-uk] Re: [vi-genaccess] Fw: Response from Lloyds TSB re chip & pin at home
- From: "Dj Paddy" <mygroups@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Sun, 20 May 2007 19:58:36 +0100
I'm not happy about this, as it puts us at a disadvantage by not being able
to make use of the
more secure additions.
Hence, lesser quality of service, exclusion and discrimination.
Dj Paddy
Never thought I could be so militant
Ôà
----- Original Message -----
From: "Barry Hill" <bbinc@xxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>; <vi-genaccess@xxxxxxxxxxxxxxx>
Sent: Sunday, May 20, 2007 5:41 PM
Subject: [vi-genaccess] Fw: Response from Lloyds TSB re chip & pin at home
> No apologies for cross posting as I wanted to get this to as many people
> as
> possible.
>
> Barry
>
> ----- Original Message -----
> From: "Internet Banking" <Internet.Banking@xxxxxxxxxxxxxxx>
> To: <bbinc@xxxxxxxxxxxxx>
> Sent: Sunday, May 20, 2007 5:19 PM
> Subject: Response from Lloyds TSB
>
>
> Dear Mr Hill,
>
> Thanks for your email about your Internet Banking access.
>
> This Access Code Device (ACD) will not have any speech facilities. Any
> customers that are not able to use the ACD device will be able to continue
> to use memorable information to log on with. When using our Internet
> Banking service you will be covered under our Online Fraud Guarantee as
> long
> as you've been careful, for example, by taking reasonable steps to keep
> your
> security information safe. This guarantee would apply to your accounts
> regardless of the above method you were logging on with.
>
> If there's anything else we can help you with, please let us know.
> Alternatively, to obtain an instant answer, why not try using our Online
> Help Centre at <http://lloydstsb.creativevirtual.com/LloydsTSB/>
> http://lloydstsb.creativevirtual.com/LloydsTSB/? It answers over 90% of
> our
> customers' questions.
>
> Many thanks
>
> Tony Cummings
> Email Support
> Lloyds TSB
> _____________________________________________________
>
> From: bbinc@xxxxxxxxxxxxx [ <mailto:bbinc@xxxxxxxxxxxxx>
> mailto:bbinc@xxxxxxxxxxxxx]
> Sent: 17 May 2007 17:26
>
> Title Mr
> Fullname Barry Hill
> Contact telephone number ***********
> Postcode(Where your statements are sent) ******
> Sort code
> Account number
> Details of enquiry
>
> I recently discovered that Lloyds TSB are to introduce
> a keyfob security number generator for on-line banking. As I am blind, I
> rely on speech technology to access the Internet. Is this keyfob going to
> have synthetic speech? As all the information I have found on the item
> does not mention speech, nor any consideration for access for the visually
> impaired, I feel confident that it does not have speech and will be
> unaccessible to the visually impaired.In light of this, what is going to
> be
> the provision for the visually
> impaired using internet banking? If we are to be exempt from using the
> keyfob, what will be our rights should our account be
> compromised?Personally, I have up-to-date security on my computer and am
> very aware of
> fishing scams. I use an unusual alpha numeric password that is not
> written down anywhere and is known only to myself. However, if this were
> enough, then it would not be necessary to introduce the security fob. I
> would, therefore, like assurance that my current rights to compensation
> under the banking code will not be affected should I not use the security
> fob.
>
>
>
>
> This e-mail is only for the above addressees. It may contain confidential
> or privileged information.
> If you are not an addressee you must not copy, distribute, disclose or use
> any of the information in
> it or any attachments. If you have received it in error please notify the
> sender and delete it
> immediately.
>
>
> Lloyds TSB Bank plc. Registered office: 25 Gresham Street, London EC2V
> 7HN.
> Registered in
> England and Wales, number 2065. Telephone: 020 7626 1500.
> Lloyds TSB Scotland plc. Registered office: Henry Duncan House, 120
> George
> Street, Edinburgh
> EH2 4LH. Registered in Scotland, number 95237. Telephone: 0131 225 4555.
> Cheltenham & Gloucester plc. Registered office: Barnett Way, Gloucester
> GL4
> 3RL. Registered in
> England and Wales, number 2299428. Telephone: 01452 372372.
>
>
> Lloyds TSB Bank plc, Lloyds TSB Scotland plc and Cheltenham & Gloucester
> plc
> are authorised
> and regulated by the Financial Services Authority and are signatories to
> the
> Banking Codes.
>
>
> Lloyds TSB Bank plc and Lloyds TSB Scotland plc represent only the
> Scottish
> Widows and Lloyds
> TSB Marketing Group for life assurance, pensions and investment business.
> Cheltenham & Gloucester plc acts as an introducer only for life assurance,
> pensions and
> investment business.
>
>
> Lloyds TSB Group plc. Registered office: Henry Duncan House, 120 George
> Street, Edinburgh
> EH2 4LH. Registered in Scotland, number 95000. Telephone: 0131 225 4555.
>
>
>
>
> __________ NOD32 2278 (20070520) Information __________
>
> This message was checked by NOD32 antivirus system.
> http://www.eset.com
>
** To leave the list, click on the immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe]
** If this link doesn't work then send a message to:
** access-uk-request@xxxxxxxxxxxxx
** and in the Subject line type
** unsubscribe
** For other list commands such as vacation mode, click on the
** immediately-following link:-
** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq]
** or send a message, to
** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
Other related posts:
- » [access-uk] Re: [vi-genaccess] Fw: Response from Lloyds TSB re chip & pin at home
