[access-uk] Re: undeliverable error with outlook express

  • From: "Marie Baisez" <marie.baisez@xxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 4 Sep 2005 23:23:29 +0200

Andrew,
in simple terms, does the message mean that the problem lies with NTL and not with Wanadoo? you talk about it being a temporary thing, this has been happening for about 3 weeks, what can I do to solve the problem?
a little clarification would be helpful, thanks.


Cheers now,

arieM
----- Original Message ----- From: "Andrew Hodgson" <andrew@xxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, September 04, 2005 4:48 PM
Subject: [access-uk] Re: undeliverable error with outlook express



Hi,

That error (the 4xx code) is a temporary failure on NTL side, probably
as a result of trying to resolve DNS records etc which cannot be
resolved.  The mail will be retried until a specific limit, and then
bounced back to you.  The error is generated from the NTL mail server.

Changing the email address in Messenger involves creating a new
passport.

Andrew.

-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
Of Marie Baisez
Sent: 04 September 2005 11:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] undeliverable error with outlook express

Since my change to Wanadoo Livebox, some of my mail come back to me as
undelivered with the following error message:
host smtpin.ntlworld.com[81.103.221.10] said: 452
   Message rejected (in reply to end of DATA command)
I've written to the postmaster at Wanadoo as suggested
but don't get any reply.
The baffling thing is this only occurs with NTL addresses, I think.
Must do more tests to be absolutely sure.
I've looked everywhere in my settings and can't find anything that
sounds
obviously wrong.
The only anomaly is that Windows Messenger apparently still displays my
old
email address.
I can't find anywhere in the options/preferences of the prog where to
edit
this.
Help with this much appreciated, thanks.

Cheers now,

Marie



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