Hi Lyn. Its quite OK, you've been very helpful and I much appreciate your time and commitment to finding out an answer to my enquiry. The reason I was interested was because I wanted to make a DVD of my system in what I call a clean state IE windows XP installed, drivers and necessary utilities and the like all preconfigured and ready to put access tech on along with the everyday software I used. I was hoping I could just insert the DVD after wiping my system clear of data completely and that a complete image of my hard drive including partition structure and files be placed automatically without me having to manually intervene or answer any questions. Since NG may need command lines and as I don't have a floppy disk drive for my laptop, I don't think this solution is the most practical for me. If anyone reading this message does know of a solution similar to that I am looking for, kindly let me know and I will investigate. Thanks once again for your support. ----- Original Message ----- From: Lyn & Twinny To: access UK Sent: Thursday, February 05, 2009 8:55 PM Subject: [access-uk] to ibrahim about ghost Hi Ibrahim, I asked a computer instructor about your question related to Norton Ghost 2003. He did tell me that you can definitely create boot up floppies and that there is a way to put the image of that floppy onto a CD but he can't remember how to do it as it is rather involved. As for an unattended install of your image, you have to enter command lines but he has no clue as to how this is done. I am sorry I am not able to help there. I can try and find out for you if you like. However, if your Windows is still operational, you can definitely restore an image yourself without sighted asistance, this is what I do. Take care, Lyn & Twinny