The industry standard as it was for this product is Talks so you'd think
that the staff at whereever would know it as such, that's what I'm trying to
say.
When you go to the supermarket you don't ask for lettuce when you want bacon
right?
Trace
If you want to make your life simpler, assume the other party knows very little about this particular matter. This is not patronising but simply prevents misunderstandings, saves time, keeps your blood pressure down and results in higher productivity/creativity!!!
So, without being condescending, explain in words that all know, exactly what you want. It is presumptious to think that the majority of people would know the names/terms used in adaptive technology/software.
If you can't appreciate this, tough luck!
Deon At 19:46 03/02/2006, you wrote:I don't find that strange at all as the phone both talks and speaks - it also communicates verbally! What do you know yours as?
JT
-----Original Message----- From: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx> on behalf of "Spring Flower" <spring.flower@xxxxxxxxxxxxxxxxx> Sent: Friday, February 03, 2006 7:27 PM To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx> Subject: [access-uk] Re: talks from vodaphone
I find it strange that they call it a talking/speaking phone, well it is, but its hardly what we know it as and would have no idea that's how they know it.
there's certainly a lot of room for improved communications here.
Trace
----- Original Message ----- From: Tristram Llewellyn <mailto:tris-l@xxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Friday, February 03, 2006 2:04 PM Subject: [access-uk] Re: talks from vodaphone
Successful aproaches have been made on this front and I have seen people with phones and Talks under this provision though it appears communication of this to local stores is somewhat patchy.
The most successful aproaches from some personal experience in assisting others often involve getting hold of a manager or more knowledgeable/motivated sales individual at a local Vodafone shop and ply them with phrases like "talking phone for a blind person". If you walk in walk with "Talks" or "synbian 60/80" on your lips the sales unless very into technology for it's own sake glaze over in the way about 95 percent of general population do.
Lead time between order at shop is about 2 weeks as Deon has reported.
Regards.
Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk
----- Original Message ----- From: kevin and emma <mailto:kream@xxxxxxxxxxxx> To: access-uk@xxxxxxxxxxxxx Sent: Friday, February 03, 2006 11:38 AM Subject: [access-uk] Re: talks from vodaphone
aha, you've come across the joys of vodafone and talks! it's been done to death on here! smile. simply, forget it! vodafone do not have a clue! they don't pass on relevant info to their high street stores, and their customer service centres don't know what on earth your talking about. when this was covered on intouch last year, the story was if you had any problems contact some guy called mike duxbury at vodafone. again, don't bother! maybe i'm just unlucky but i've never had a response of any sort from him to my emails, and last time i tried, the telephone number given at the time doesn't work. rant over! smiles. Kevin - co-owner/moderator of the blind gamers discussion list contact me via email/msn: kream@xxxxxxxxxxxx ----- Original Message ----- From: "Husna Begum" <mail@xxxxxxxxxxxxxxxxxxx> To: <talks@xxxxxxxxxxxxxx>; <access-uk@xxxxxxxxxxxxx> Sent: Friday, February 03, 2006 6:17 AM Subject: [access-uk] talks from vodaphone
> Hi, > > I am thinking of getting a phone with talks on it. I think I want one > with a full keyboard as it will be easier to write notes or texts. Also > I want to have the option of possibly using gps such as street talk or > way finder. What is the best phone to get which is compatible with talks > and gps services? and is it okay to get symbian 80 phones or should I > restrict my self to symbian 60, if so why? > > I called vodaphone yesterday to ask them some questions but they didn't > know what I was talking about and kept passing me from department to > department. Should I speak to a specific person and who would this be? > > How much should I expect to pay for phones such as this? > Does vodaphone provide the Premium version of talks version 2.5? Do the > phones have a loud speaker? Is a memory card included? > > Which is the best phone to get from Nokia 9210 / 9210i, Nokia 7700, > Nokia 9300 or Nokia 9500? And do vodaphone provide any of these? Also > is orange doing anything like this? > > Also what do you think about the Nokia 6630? > > I know there's a lot of questions here but I would be very grateful for > any advice as I have found vodaphone to be distinctly unhelpful so far > although maybe I wasn't speaking to the right person. How have you found > using vodaphone with talks, if anything goes wrong are they of any help? > And if you buy talks from them does it get installed for you? > > Thanks so much, > Husna > > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq > > > > -- > No virus found in this incoming message. > Checked by AVG Anti-Virus. > Version: 7.1.375 / Virus Database: 267.15.0/249 - Release Date: 02/02/2006 > >
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