[access-uk] Re: talkback problems with moto g 3rd ge

  • From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Wed, 9 Dec 2015 11:58:28 -0000

Is there not a key combination on the keyboard which makes it available for
Bluetooth pairing? On mine it is the key on the bottom row extreme left whose
name I always forget plus z.

Iain

From: davidpritchard
Sent: Wednesday, December 9, 2015 11:50 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: talkback problems with moto g 3rd ge

Hi Steve

To cut a long story short Motorola support confirmed that the talkback problem
is a general one that affects most phones later than moto g 2nd gen. The
problem has been logged and I will be informed when a software fix will be
available.

The bluetooth issue appears to be the Anker keyboard. When switched on the
bluetooth light should start to flash after about 2 seconds which it does not
any more. I’m assured that it did when I first bought it. It did still talk to
my moto g 2nd gen until I disabled it (in case there was a conflict between the
2 phones). None of the other bluetooth devices I’ve tried can see it so I
assume that it has failed.

Regards

David

From: Steve Nutt
Sent: Tuesday, December 08, 2015 5:31 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: talkback problems with moto g 3rd ge

Hi David,



First thing to do is to check on the Play Store for a Talkback upgrade. We are
now on 4.0.0.2.



Let us know if that improves things.



Thanks.



All the best



Steve



Computer Room Services

77 Exeter Close

Stevenage

Hertfordshire

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Tel: +44(0)1438-742286

Mob: +44(0)7956-334938

Fax: +44(0)1438-759589

Email: steve@xxxxxxxxxxxxxx

Web: http://www.comproom.co.uk



From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
davidpritchard
Sent: 08 December 2015 16:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] talkback problems with moto g 3rd ge



Hello



I’ve just received my moto g 3rd gen as a replacement for my 2nd gen phone
which has a faulty screen (a large black area in the top right corner). I set
up the phone by typing in my gmail address – I was amazed that it then went
ahead and installed all the apps that were on my old phone. unfortunately,
after that everything went downhill! I tried using the phone by typing a number
using the phone’s dial pad. When I made a mistake I used the back-space button
to remove the last digit entered. Talkback announced 3 deleted for example but
when I read the edit box the number 3 was still there. By using the volume up
and down keys I can check the number and found that the incorrect number has
indeed been deleted. After tearing my hair out I asked my wife to check the
display and found it to be correct. That is talkback is speaking a previous
version of the edit box’s contents. Does anyone have any idea what is happening
and what I can do to fix it.



I’m also having trouble pairing my new phone with my Ankar keyboard – it just
says no bluetooth devices detected. The keyboard still works with my old phone.



The talkback version is 4.3.1 and the Android version is 5.1.1



Regards



David




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