First of all very happy new year, amro, David and peter I am sorry to say I am still failing to achieve this simple download. I promise you all, I am not just trying once but trying to the point of burnout. Once I hit the download link itbecomes totally confusing. Occasionally I hear 2%, 8% and even 100%, but then I land on a page which either presents me with a form to complete or a page which presents a down load button which ignores me. Do you think I need a sighted assistant or am I just being thick? I should also say I hear notes which might indicate a pop up blocked, but my pop up blocker is off. I can find nothing on the screen to help. Rex