George, I get the following error in outlook express: Virtual View2279 The connection to the server has failed. Account: 'pop pop.tiscalli.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, So rror Number: 0x800CCC0E raphic 267 The connection to the server has failed. Account: 'pop pop.tiscalli.co.uk', Protocol: POP3, Port: 110, Secure(SSL): No, So error Number: 0x800CCC0E Cheers Alex _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 25 September 2008 21:48 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: problems accessing Tiscalli e-mail Hi Alex, This is a bit like looking into a bush in the dark. Are you getting ANY kind of error message that might give us a clue? George. _____ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alex Stone Sent: 25 September 2008 21:26 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] problems accessing Tiscalli e-mail I'm having a problem with my Tiscalli e-mail. I've been all through it with Tiscalli support, but it still doesn't work. All my settings are correct in both Outlook and Outlook express, but I can't send or receive e-mails. Does anyone have any ideas? Cheers Alex