Hi Alex, This is a bit like looking into a bush in the dark. Are you getting ANY kind of error message that might give us a clue? George. ________________________________ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Alex Stone Sent: 25 September 2008 21:26 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] problems accessing Tiscalli e-mail I'm having a problem with my Tiscalli e-mail. I've been all through it with Tiscalli support, but it still doesn't work. All my settings are correct in both Outlook and Outlook express, but I can't send or receive e-mails. Does anyone have any ideas? Cheers Alex