Hi, If this is anything like the one we have at work, there may be a button inside the labeller, or you can hold down the button, and the system will re-align itself. We have similar issues at work when people press the button, but I have always managed to get the labeller back to how it should be, though I have moved office a long time since then, so can't remember exactly how I did it. The model we had was the 330 Turbo. Thanks. Andrew. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 03 August 2008 09:16 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] problem with my 310 Dymo label writer Help please! Someone here needing a blank self-adhesive label has taken one from my labeller by pressing the button at the front of the machine. Now, the unit stops in the middle of a label and, therefore doesn't print a label correctly. I've tried cutting the labels off and fool the machine in thinking I've started a new roll of labels but it spews out 2 and a half labels before stopping. I checked and the right size labels is selected, what else can I do to make things go back to normal? Wish people would leave they know nothing about alone! Cheers now, Marie