i got this when playing a file one day. after deleting the file all was ok except my patients cos it was a very important file. good luck Vincent From: Williams Family Sent: Saturday, July 21, 2012 1:49 PM To: access uk Subject: [access-uk] olympus DM5 help please HI i have an olympus dm5 digital recorder which i've had for about 3 months. last night it seized up. When i turn it on it produces the audible sound and displays on the screen "please wait". unfortunately this is as far as it goes. to turn it off i have to remove the battery. Plugging it in to my computer it is not recognised at all. has anyone come across this problem and suggest a solution? i will probably have to call technical support on monday but i'm just hoping. Many thanks, brian