Yes George, I've got an HP and they are connected to Compaq in some way. I've had to turn off things to make the display better using Vista, but I don't quite understand what Ian's problem is, so I can't make accurate or helpful suggestions. But you're right what you say about some manufacturers altering things so you have to make adjustments to accommodate JFW. Jackie ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, November 14, 2007 11:35 AM Subject: [access-uk] Re: jaws peculiar behavuour Hi Ian, I'm inclined to suggest you contact technical support at Sight and Sound. Compaq (with a q) have a nasty habit of messing about with the Operating System, so you may need to turn off some of their intrusive system protection rubbish. George. ------------------------------------------------------------------------------ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ian Macrae Sent: Wednesday, November 14, 2007 10:37 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: jaws peculiar behavuour Teorge, it's a Compac 6510B ------------------------------------------------------------------------------ From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of George Bell Sent: 13 November 2007 23:15 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: jaws peculiar behavuour Hi Ian, Make and model of laptop would be useful to know. George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ian Macrae Sent: 13 November 2007 18:18 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] jaws peculiar behavuour head Jaws 8 installed on a new laptop at work. It is behaving very inconsistently in both Outlook 03 and word. It sporadically doesn't present information from the inbox either in Braille or in speech, then at other times it does. However, when I go into a message, it will read the text in speech but not always in Braille. then once I reply, it behaves inconsistently again. Similar stuff is happening in Word. And again, intermittently, the Braille simp;ly drops off. Can anyone advise either what's going on or how to put i ri8ght? ------------------------------------------------------------------------------ ---------------------------------------------------------------------- Scope is a registered charity number 208231. Visit our website at http://www.scope.org.uk This message, and any file(s) transmitted with it are confidential and are intended only for the person(s) to whom they have been addressed by the sender. This message may contain confidential and/or privileged material. If you are not the intended recipient of this message, or if you believe it was transmitted to you in error, you are required to delete the message and any copies of it, and to notify the sender immediately. Any unauthorised disclosure, copying, distribution, or printing of this message or accompanying files, or unauthorised use of any information contained therein, by anyone other than the intended recipient(s) is prohibited and may be unlawful. Any views expressed in this message or in any file(s) transmitted with it are those of the author, and may not necessarily represent the views of Scope. No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.30/1127 - Release Date: 12/11/2007 21:19 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.30/1127 - Release Date: 12/11/2007 21:19 ------------------------------------------------------------------------------ ---------------------------------------------------------------------- Scope is a registered charity number 208231. Visit our website at http://www.scope.org.uk This message, and any file(s) transmitted with it are confidential and are intended only for the person(s) to whom they have been addressed by the sender. This message may contain confidential and/or privileged material. If you are not the intended recipient of this message, or if you believe it was transmitted to you in error, you are required to delete the message and any copies of it, and to notify the sender immediately. Any unauthorised disclosure, copying, distribution, or printing of this message or accompanying files, or unauthorised use of any information contained therein, by anyone other than the intended recipient(s) is prohibited and may be unlawful. Any views expressed in this message or in any file(s) transmitted with it are those of the author, and may not necessarily represent the views of Scope.