Can I just say, that has changed slightly. Eset will now allow you to simply upgrade to the full version without downloading a separate installer. You do it from the updates item in the Nod32 control centre. When asked if you want to upgrade to the full version, click yes, and you'll be prompted for your username and password. Once entered, your product will be updated to the full version. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Sandra Henshall Sent: 09 September 2006 8:58 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: how do I... obtain the full version of Nod 32 Hi Marie, You can't update your trial version from the program itself. You go to the website and click on the purchase link. From there, you choose the period of your subscription from a combo box, either one, two or three years. I think from there it's pretty straightforward, although I haven't done it for ten months so I can't really remember. What I do know is that once you've purchased the program, Nod32 will send you an e-mail with a user name and password in it. You then remove the trial version from your machine, download the full version from the link Nod32 provide in the e-mail and then install it. At the beginning of the installation, you're asked for that user name and password you were given by Nod32 in the e-mail. Hope this makes some sort of sense. Cheers, Sandra. ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ NOD32 EMON 1.1746 (20060908) information __________ The email was checked by the NOD32 antivirus system: email from: access-uk@xxxxxxxxxxxxx to: access-uk@xxxxxxxxxxxxx with subject [access-uk] Re: how do I... obtain the full version of Nod 32 dated 09/09/2006 20:57 - is OK http://www.eset.com __________ NOD32 EMON 1.1746 (20060908) information __________ The email was checked by the NOD32 antivirus system: email with subject RE: [access-uk] Re: how do I... obtain the full version of Nod 32 dated 09/09/2006 21:07 - is OK http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq