Hi janet.
Yes when it comes up with run or save, press alt N for notifications then enter
to run the file. Let me know if that works.
Cheers,
Mo.
Janet Bell <janet@xxxxxxxxxxxxxx> wrote:
Hi Mo
The problem is my windows live mail is not bringing down all the
messages. Until recently I have phoned my provider and they have been
able to go into my email provider and fix the problem.
Due to security issues when I put in their code and go to screen share
it says do you want to run or save this programme and I can’t find the
run icon to click on for them.
I think their remote programme is go assist or something like that
hope that helps but I expect not
Janet.
From: Mobeen Iqbal
Sent: Friday, June 26, 2015 4:37 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: help with remote access
hi. without knowing which remote app you're talking about, its
difficult to tell why or provide instructions to get around the issue.
could you provide more details?
Mo.
On 25/06/2015 14:15, Janet Bell wrote:
without going into too much detail is there anybody out there who can
help me with getting remote help from someone. when they give me the
code to put in and I go to share screen I cannot find the run button
for their programme.
sorry if this sounds double dutch but if there is anyone who can help I
would be grateful if they could email me off list.
My email is below
Janet@xxxxxxxxxxxxxx
