Hi I have sorted it, they hadn't completed the order until late Saturday but I have cancelled it. Regards Adrien -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Ibrahim Gucukoglu Sent: Sunday, August 24, 2014 5:22 AM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: help with omnipage Hi Adrian. Check your spam folder, possibly the email from Digital River ended up in there, Nuance use them as their e-commerce partner. If you still don't have any luck, go to https://www.findmyorder.com and enter your email address and last 5 digits of your card number, you'll be taken to the order confirmation page at the end of the checkout process where you can download your product and acquire your serial number. All the best, Ibrahim. -----Original Message----- From: Adrien Collins Sent: Saturday, August 23, 2014 11:18 AM To: 'access uk' Subject: [access-uk] help with omnipage Hi I ordered omnipage ultimate, I got as far as making the payment but I have not received the e-mail confirming the order, does anyone know how I can complete this order please? My credit card has authorised the payment. Regards Adrien I use BullGuard to keep my computer clean. Try BullGuard for free: www.bullguard.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq I use BullGuard to keep my computer clean. Try BullGuard for free: www.bullguard.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq