Hi Jim I have had problems with installing from the webbie installer used to modify the programs, I get a network error with a number, 316. It says it can't read from a particular document and then gives me a fatal error. However, from the installer.exe file I don't seem to have any problems, I installed the latest version yesterday over the top of what I already had without difficulty. Alex skype name: grytpype2006 windows live messenger name: alex.thynne@xxxxxxxxxxxxx -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx]On Behalf Of jim Sent: 06 September 2008 10:22 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Webbie problem. Hi list, Just tried to install webbie 3.7 and received a fatal error and it wouldn't install. running jaws 9 with vista home. any ideas why it wouldn't install? Jim.