Roger, There's a document called "Virgin Media for All" at the following address:- http://shop.virginmedia.com/content/dam/allyours/pdf/003722-TV-Accessibility-Doc-11dec.pdf If the link is broken, please try this tiny version. http://tinyurl.com/6nkg7t7 While this document tells you all about subtitles, audio description and sign language, and tells you what settings to use, I don't get the impression that there are any means to read the settings and other infromation screens. Perhaps someone with Virgin Media installed could comment. I have been looking at this because I want to switch providers, but honestly I'm not encouraged by Virgin so far. Vince. ----- Original Message ----- From: john coley To: access-uk@xxxxxxxxxxxxx Sent: Saturday, November 10, 2012 8:43 PM Subject: [access-uk] Re: Virgin Media T-Bone Hi, I'm not surprised the rep didn't know what your friend was asking about. The name of the box is TiVo, not t-bone. John. ----- Original Message ----- From: roger.south@xxxxxxxxxx To: access-uk@xxxxxxxxxxxxx Sent: Saturday, November 10, 2012 8:02 PM Subject: [access-uk] Virgin Media T-Bone Hi All This is a question on behalf of a friend who does not have a computer. He has Virgin Media cable TV and is wondering about T-Bone which I understand is a box that he would use to obtain programmes he has not seen and record them onto the hard drive. I understand it’s menu driven so he being a total would need the menus to talk to him. He recently had a representative from Virgin on the phone trying to sell him something so he asked if T-Bone talks the menu, The rep couldn’t understand that such a thing could exist. Does anyone have experience of this and know the answer for him please. Many thanks Roger