Hi, I'm not surprised the rep didn't know what your friend was asking about. The name of the box is TiVo, not t-bone. John. ----- Original Message ----- From: roger.south@xxxxxxxxxx To: access-uk@xxxxxxxxxxxxx Sent: Saturday, November 10, 2012 8:02 PM Subject: [access-uk] Virgin Media T-Bone Hi All This is a question on behalf of a friend who does not have a computer. He has Virgin Media cable TV and is wondering about T-Bone which I understand is a box that he would use to obtain programmes he has not seen and record them onto the hard drive. I understand it’s menu driven so he being a total would need the menus to talk to him. He recently had a representative from Virgin on the phone trying to sell him something so he asked if T-Bone talks the menu, The rep couldn’t understand that such a thing could exist. Does anyone have experience of this and know the answer for him please. Many thanks Roger