Hi Andrew,
First, you need to make sure your trek is connected to your wi-fi. Then
make sure you hear on line bookshelves by pressing the top middle button.
Wait a few seconds and you should hear, an update is available for your
player. Press the 7 key and then the hash key to start the update. You'll
hear prompts all the way through the update process.
If the update doesn't start automatically, press the 7 key until you hear
software updates and then press the hash key. The first item in that menu
is check for updates now. Press the hash key and the update should start as
before. If you do the update process, you'll get your maps back as they
were before.
Hope this makes sense, but if not, come back to me.
Cheers,
Sandra.
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