Hi Andrew, although I agree in part with what you say if nobody bought the
victor trek they wouldn't realise the problems because the product is not
checked first. I actually like the product my only gripe is that you don't
get a bluetooth speaker with it.
Janet
-----Original Message-----
From: AKH AKH
Sent: Thursday, February 8, 2018 10:00 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Victor Reader Trek
Hi to those interested in Trek
Thanks to list member George Bell, I contacted Humanware because I had
seen on this list that some early adopters of the Victor Reader Trek had
experienced some frustrating problems. Here is the reply I had back
from them. I am impressed that they have taken my feedback very
seriously. Can I assume that all you new Trek users are now happy with
their purchase?
On 05/02/2018 12:01, Martin Griffiths wrote:
Hi Andrew
Thanks for getting in touch with regard to your concerns over the
VictorReader Trek.
We don't feel we launched the product too soon at all. There was a
slight mix up with some of the first units shipped which meant they
didnt have the latest version installed on them but we have rectified
this and just last week we released an updated version of the software
that contained post code entry, support for Audible and many more
improvements. We do point at that GPS accuracy is 3-10 metres so will
never be exact.
We have sold well over a 100 Treks in the UK since its launch in
December and the feedback is very positive.
Also remember that any product you buy from HumanWare comes with a 30
day money back guarantee. So I would say if you want a Trek buy one and
test it for 30 days. if you're not happy with the results or don't feel
it lives up to your expectations return it for a full refund.
Let me know if want any more information.
Thanks again for getting in touch.
Kind Regards
Martin
On 08/02/2018 21:58, AKH AKH wrote:
testing
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