Hi,
Just to note, we offer the same 30 day money back guarantee for the NavTrace 1,
which I think is a good competitor.
All the best
Steve
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of ;
Janet Bell
Sent: 09 February 2018 07:23
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Victor Reader Trek
Hi Andrew, although I agree in part with what you say if nobody bought the
victor trek they wouldn't realise the problems because the product is not
checked first. I actually like the product my only gripe is that you don't get
a bluetooth speaker with it.
Janet
-----Original Message-----
From: AKH AKH
Sent: Thursday, February 8, 2018 10:00 PM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Victor Reader Trek
Hi to those interested in Trek
Thanks to list member George Bell, I contacted Humanware because I had seen on
this list that some early adopters of the Victor Reader Trek had experienced
some frustrating problems. Here is the reply I had back from them. I am
impressed that they have taken my feedback very seriously. Can I assume that
all you new Trek users are now happy with their purchase?
On 05/02/2018 12:01, Martin Griffiths wrote:
Hi Andrew
Thanks for getting in touch with regard to your concerns over the VictorReader
Trek.
We don't feel we launched the product too soon at all. There was a slight mix
up with some of the first units shipped which meant they didnt have the latest
version installed on them but we have rectified this and just last week we
released an updated version of the software that contained post code entry,
support for Audible and many more improvements. We do point at that GPS
accuracy is 3-10 metres so will never be exact.
We have sold well over a 100 Treks in the UK since its launch in December and
the feedback is very positive.
Also remember that any product you buy from HumanWare comes with a 30 day money
back guarantee. So I would say if you want a Trek buy one and test it for 30
days. if you're not happy with the results or don't feel it lives up to your
expectations return it for a full refund.
Let me know if want any more information.
Thanks again for getting in touch.
Kind Regards
Martin
On 08/02/2018 21:58, AKH AKH wrote:
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