I have no password on the laptop, when it works normally, I do not have to log on at all. Now, Jaws 9 reads the log on dialog, says Marie, the only user is locked and the only option is switch user. Pressing enter or spacebar or either mouse button results in Jaws becoming silent and the screen doing nothing and the only way to shut down the machine is by pressing the power button. Any other thing I can try? pressing the windows key doesn't access the start menu and Windows key +l has no effect. Thanks in advance for any help. Marie ----- Original Message ----- From: George Bell To: access-uk@xxxxxxxxxxxxx Sent: Sunday, September 28, 2008 1:27 PM Subject: [access-uk] Re: URGENT, help with laptop running Vista To unlock your Vista system, press Alt + Ctrl + Del and enter your password if you have one. George, From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Marie Baisez Sent: 28 September 2008 10:10 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] URGENT, help with laptop running Vista Hope someone can help, I have, somehow, accidentally locked myself out of the laptop. My name on it is Marie and the screen says Marie locked. I asked someone sighted to help, they chose switch users and now, I can't even get Jaws started. We can't find a button to unlock my profile. Is there anything I can do? and I was getting so well with Vista until now... I will now go and make the most of the sunshine and try to remember what I did to get there, but I am sure the screenreader didn't read anything about locking the computer. Cheers now, Marie P.s the laptop is a Toshiba one of the equim range. __________ Information from ESET NOD32 Antivirus, version of virus signature database 3478 (20080928) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com