[access-uk] Re: URGENT - JAWS and Windows XP Service Pack 2
- From: "Barry" <bbinc@xxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 10 Aug 2004 14:37:01 +0100
Does this mean that the SP2 cannot be installed using screen readers because
the screen reader will not work all the way through the installation but, once
the SP2 is installed, using narrator or sighted assistance, the screen reader
will work as normal?
Barry H
----- Original Message -----
From: George Bell
To: jaws-uk@xxxxxxxxxxxxxxx ; bcab@xxxxxxxxxxxx ; access-uk@xxxxxxxxxxxxx
Sent: Tuesday, August 10, 2004 11:35 AM
Subject: [access-uk] URGENT - JAWS and Windows XP Service Pack 2
WARNING: DON'T INSTALL Windows XP Service Pack 2
just yet. YOU HAVE BEEN WARNED!
"Your screen reader software may not function if
you install Windows XP Service Pack 2 by using
OOBE"
I had hoped to get official guidance from screen
reader developers about the following Microsoft
Knowledge Base Article 873153 before posting this.
(Copied in full below my signature) However
events have overtaken me.
May I strongly suggest that you DO NOT install the
XP Service pack until you have received formal
advice from your screen reader
manufacturer/developer/dealer.
(My thanks to Dave Gunn for drawing this to our
attention yesterday)
George Bell
Techno-Vision Systems Ltd
http://support.microsoft.com/default.aspx?kbid=873
153
Your screen reader software may not function if
you install Windows XP Service Pack 2 by using
OOBE
Applies To
SYMPTOMS
If you install Microsoft Windows XP Service Pack 2
(SP2) by using Out of Box Experience (OOBE), your
screen reader software may not function.
CAUSE
This problem occurs because OOBE does not let you
start other software until you have completed the
OOBE Setup program. Screen readers that run as a
service may function. However, the following
screen readers will not function until you have
completed the OOBE Setup program:
Screen readers that start when Windows XP starts
Screen readers that start when you use a keyboard
shortcut
WORKAROUND
To work around this problem, use the Windows XP
Narrator program. To use Narrator, you must open
Utility Manager. To open Utility Manager, follow
these steps.
Note Narrator is not available in all languages.
Only the English version of Windows XP supports
Narrator.
To open Utility Manager, press the Windows logo
key+U.
After a brief delay, Narrator starts.
Click OK.
Minimize the Narrator dialog box.
Click OK to close Utility Manager.
STATUS
This problem occurs because the OOBE Setup program
has a design limitation.
MORE INFORMATION
For additional information, click the following
article number to view the article in the
Microsoft Knowledge Base:
http://support.microsoft.com/default.aspx?kbid=306
902
How To configure and use text-to-speech in
Windows XP
The information in this article applies to:
Microsoft Windows XP Home Edition Service Pack 2
(SP2)
Microsoft Windows XP Media Center Edition Service
Pack 2 (SP2)
Microsoft Windows XP Professional Service Pack 2
(SP2)
Microsoft Windows XP Tablet PC Edition 2005
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