[access-uk] Re: (Jaws-UK) - URGENT - Screen Readers and Windows XP Service Pack 2

  • From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Tue, 10 Aug 2004 14:45:19 +0100

Hi Carol,
Be assured you WILL know when SP2 hits you!  It's
a massive download which, in my case anyway, was
eighty megabytes.

George. 

> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx 
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
carol pearson
> Sent: 10 August 2004 14:21
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: (Jaws-UK) - URGENT -
Screen Readers 
> and Windows XP Service Pack 2
> 
> Hi George,
> 
> Thanks for your info on this.  Is Service Pack 2
out then and 
> would we already have had notification to
download and not 
> (perhaps) realised it was Service Pack 2?
> 
> What I mean is:  Service Pack 1 was clearly
marked as such.  
> Is this going to be the case with Service Pack
2, or does it 
> come under some other guise?
> 
> 
> --
> Carol
> carol.pearson@xxxxxxxxxxxx 
> 
> 
> 
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx 
> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
George Bell
> Sent: 10 August 2004 14:26
> To: jaws-uk@xxxxxxxxxxxxxxx
> Cc: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: (Jaws-UK) - URGENT -
Screen Readers 
> and Windows XP Service Pack 2
> 
> 
> Hi Audrey,
>  
> I have just had a response from Eric Damery of
Freedom 
> Scientific which says, "As far as I know, this
is not an 
> issue for us, but I'll let you know what I
learn."
> Well, if Eric is not absolutely 100% certain,
then I'd still 
> say, "Hold off installing SP2!".
> 
> George.
> 
>  
>  
> 
> 
> ________________________________
> 
>       From: Audrey Tonge
> [mailto:audrey.tonge@xxxxxxxxxxxx] 
>       Sent: 10 August 2004 13:48
>       To: jaws-uk@xxxxxxxxxxxxxxx
>       Cc: access-uk@xxxxxxxxxxxxx
>       Subject: Re: (Jaws-UK) - URGENT - JAWS and
Windows XP 
> Service Pack 2
>       
>       
>       Hello George and all,
>       
>       I have read the article you sent with
> interest, having spent a large part of
>       Saturday evening on For the People
> website, hearing a presentation from a
>       beta tester for Microsoft, as I understood
him to say, 
> who assured us
>       several times that the install of Windows
service pack 
> 2 would not
>       inconvenience us at all as jaws users.
> Then suddenly, Microsoft send out an
>       announcement saying that this might not be
so.
>       
>       The person concerned also advised us to
turn on 
> automatic updates, so that
>       we get the install as soon as possible.
> With this in mind I would probably
>       say best turn them off until this is
> clarified one way or another.
>       
>       Audrey
>       
>       
>       ----- Original Message ----- 
>       From: "George Bell"
> <george@xxxxxxxxxxxxxxxxxxx>
>       To: <jaws-uk@xxxxxxxxxxxxxxx>;
> <bcab@xxxxxxxxxxxx>;
>       <access-uk@xxxxxxxxxxxxx>
>       Sent: Tuesday, August 10, 2004 11:35 AM
>       Subject: (Jaws-UK) - URGENT - JAWS and
> Windows XP Service Pack 2
>       
>       
>       > WARNING:  DON'T INSTALL Windows XP
> Service Pack 2
>       > just yet.  YOU HAVE BEEN WARNED!
>       >
>       > "Your screen reader software may not
> function if
>       > you install Windows XP Service Pack 2 by
using
>       > OOBE"
>       >
>       > I had hoped to get official guidance
> from screen
>       > reader developers about the following
Microsoft
>       > Knowledge Base Article 873153 before
> posting this.
>       > (Copied in full below my signature)
> However
>       > events have overtaken me.
>       >
>       > May I strongly suggest that you DO NOT
install the
>       > XP Service pack until you have received
formal
>       > advice from your screen reader
>       > manufacturer/developer/dealer.
>       >
>       > (My thanks to Dave Gunn for drawing this
to our
>       > attention yesterday)
>       >
>       > George Bell
>       > Techno-Vision Systems Ltd
>       >
>       >
>       >
>       >
>
http://support.microsoft.com/default.aspx?kbid=873
>       > 153
>       >
>       > Your screen reader software may not
> function if
>       > you install Windows XP Service Pack 2 by
using
>       > OOBE
>       > Applies To
>       > SYMPTOMS
>       > If you install Microsoft Windows XP
> Service Pack 2
>       > (SP2) by using Out of Box Experience
> (OOBE), your
>       > screen reader software may not function.
>       > CAUSE
>       > This problem occurs because OOBE does
not let you
>       > start other software until you have
> completed the
>       > OOBE Setup program. Screen readers that
run as a
>       > service may function. However, the
> following
>       > screen readers will not function until
you have
>       > completed the OOBE Setup program:
>       > Screen readers that start when Windows
XP starts
>       > Screen readers that start when you use a
keyboard
>       > shortcut
>       > WORKAROUND
>       > To work around this problem, use the
> Windows XP
>       > Narrator program. To use Narrator, you
must open
>       > Utility Manager. To open Utility
> Manager, follow
>       > these steps.
>       >
>       > Note Narrator is not available in all
languages.
>       > Only the English version of Windows XP
supports
>       > Narrator.
>       > To open Utility Manager, press the
> Windows logo
>       > key+U.
>       >
>       > After a brief delay, Narrator starts.
>       > Click OK.
>       > Minimize the Narrator dialog box.
>       > Click OK to close Utility Manager.
>       > STATUS
>       > This problem occurs because the OOBE
> Setup program
>       > has a design limitation.
>       > MORE INFORMATION
>       > For additional information, click the
following
>       > article number to view the article in
the
>       > Microsoft Knowledge Base:
>       >
>
http://support.microsoft.com/default.aspx?kbid=306
>       > 902
>       >
>       >  How To configure and use text-to-speech
in
>       > Windows XP
>       >
>       > The information in this article applies
> to:
>       > Microsoft Windows XP Home Edition
> Service Pack 2
>       > (SP2)
>       > Microsoft Windows XP Media Center
> Edition Service
>       > Pack 2 (SP2)
>       > Microsoft Windows XP Professional
> Service Pack 2
>       > (SP2)
>       > Microsoft Windows XP Tablet PC Edition
> 2005
>       >
>       >
>       > [Non-text portions of this message have
been removed]
>       >
>       >
>       >
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