Hi Wendy, Is it in services? Some programs are hidden there. Go to the run menu and type services.msc, and see if it is there. If it is, then press the context key, and arrow down to stop service. Now you will be able to delete it, once it is stopped. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Wendy Sharpe Sent: 19 August 2007 20:08 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: UNWANTED PROGRAMS Steve Not so. Not in system tray or startup, so can't do anything about it. I don't know what Movie Maker does, and I don't know why the prompt should say it is being used by another person or program. I have also found another program called Quicktime, and can't get rid of that either. I think I might just give up! Wendy -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 19 August 2007 19:24 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: UNWANTED PROGRAMS Hi Wendy, It sounds like that program is loaded at startup in services or the startup program. Have a look in System tray, and see if you can close it from there. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Wendy Sharpe Sent: 19 August 2007 17:29 To: 'UK access' Subject: [access-uk] UNWANTED PROGRAMS Thanks to whoever suggested doing a search and deleting the folders. This worked fine with Snapfish, but it won't let me get rid of Movie Maker. A delete error message comes up saying that another person or computer is using the program. This is rubbish, as I am the only one who uses this computer. Wendy ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq