[access-uk] Re: Tesco site
- From: "David W Wood" <david.g3yxx@xxxxxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Mon, 30 Sep 2013 11:21:11 +0100
Hazel
I had the same experience so wrote to them to point this out.
Having done this, they altered the offers to things that I bought on a
regular basis!
ATB
David W Wood
-----Original Message-----
From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx]
On Behalf Of Hazel Darvell
Sent: Monday, September 30, 2013 11:13 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: Tesco site
We gave up the clubcard because there was nothing we could take
advantage of when it came to the vouchers they sent you.
I will stick to Sainsbury's
Hazel
On 30/09/2013 10:56, Debby McCallan wrote:
> Just a thought, but how would you even get evouchers if you haven't
> got a Clubcard?
> Can't help with the initial question as I don't use Tesco anymore, I
> prefer Sainsbury too.
> Debby
>
> ----- Original Message ----- From: "Wendy Sharpe"
> <w.sharpe@xxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Monday, September 30, 2013 10:29 AM
> Subject: [access-uk] Re: Tesco site
>
>
>> Hazel
>>
>> I hadn't thought of that,but probably you are right that you can't use E
>> coupons without a clubcard.
>>
>> Wendy
>>
>> -----Original Message-----
>> From: access-uk-bounce@xxxxxxxxxxxxx
>> [mailto:access-uk-bounce@xxxxxxxxxxxxx]
>> On Behalf Of Hazel Darvell
>> Sent: 30 September 2013 10:17
>> To: access-uk@xxxxxxxxxxxxx
>> Subject: [access-uk] Re: Tesco site
>>
>> Wendy do I take it that if you don't have a clubcard you can't use e
>> coupons?
>> Their site is getting to smart for their own good.
>> We will stick to good old Sainsbury's.
>> At least if you have any problems with the check out process they
>> will help
>> and see it through but Tesco won't.
>> Hazel
>> On 30/09/2013 08:37, Wendy Sharpe wrote:
>>> I have just received a very clear explanation from Tesco about how to
>>> add relevant E coupons to my orders. I asked for this because I am
>>> unable to add coupons, except those which are price promise or £5 off
>>> next order. I will paste below their explanation.
>>>
>>> "I can confirm that when adding vouchers or coupons to your order, you
>>> would usually need to add the codes at the checkout stage when giving
>>> your payment card details. However, we have recently introduced
>>> "smart eCoupons". As long as your Clubcard number is attached to your
>>> online account, any coupons you have that are still valid would be
>> included in your online wallet.
>>>
>>> "The list of coupons that you can see below the edit box is your
>>> online wallet. As the codes are already listed here, this would
>>> result in you seeing the error message that you have been presented
>>> with. Below the text box that enables you to add your coupon codes is
>>> a list of the Smart eCoupons. These would let you know which ones
>>> your order qualifies for. If you wish to apply any of the valid codes
>>> to your order, simply tick the box next to the ones you wish to use and
>> complete your order. The "Use code"
>>> button only applies when adding a code that isn't listed below it."
>>>
>>> My problem is that checking the boxes simply does not add relevant
>>> coupons to my order. This has been going on now since they introduced
>>> the new smart code system. I was just wondering whether anyone else
>>> who uses the Tesco site is having similar problems.
>>>
>>> Wendy
>>>
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>
>
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