What are the steps for System Restore please Roger? Eleanor ----- Original Message ----- From: roger south To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, February 18, 2009 11:08 AM Subject: [access-uk] Re: CD/DVD drive Hi Barbara I agree with you having been there myself with some so-called "free" solutions but System Restore is part of your operating system and each time a restore point is created. Certain events set this up but I'm not too sure what. A system can be restored simply and easily back to that point. I've had to do it a few times myself to get myself out of some mess my incompetence laded me in. Give it a try and see what you can make of it. Roger ----- Original Message ----- From: Barbara Wilson To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, February 18, 2009 9:02 AM Subject: [access-uk] Re: CD/DVD drive Firstly Roger, System Restore hasn't worked on the PC for quite a while. Never been able to fix it and it's not worth paying to have someone do this. I don't really want to run the software as I'm pretty sure like most free software it will go so far and then ask me to pay to complete the process. I'm only assuming it must be the drivers, so not really sure what to do. Thanks for your reply. Barbara Barbara Wilson M: 07285685682 E: barkingbabs@xxxxxxxxxxxxxxx IM: creativeeyes@xxxxxxxxxxxxx ----- Original Message ----- From: roger south To: access-uk@xxxxxxxxxxxxx Sent: Wednesday, February 18, 2009 8:37 AM Subject: [access-uk] Re: CD/DVD drive Hi Barbara Not managed to fall into this one, yet! Two thoughts come quickly to mind. Is it too easy to do a System Restore? Why not run the software you found on the net to look for any missing drivers. At least you'd then hopefully know what is missing and be able to narrow the search down for getting a replacement. Roger ----- Original Message ----- From: Barbara Wilson To: Access-UK Sent: Wednesday, February 18, 2009 8:04 AM Subject: [access-uk] CD/DVD drive Well I have finally sorted most of the problems for the PC I moved downstairs and hooked up to the telly. Got the correct cables and managed to download the wireless adapter software from the Internet on my own PC. However, I still can't get the CD/DVD drive to work. I am not sure when it stopped working, but I removed a lot of unnecessary software from the PC last weekend and think I must have removed something I shouldn't have. I've looked under hardware and the drive is showing up and enabled. When I click on Trouble Shooting it tells me it can not open the help and support files as something is missing. I get the same message when I click on Help and Support on the Start Menu, so guess I did delete something essential by mistake. I've tried searching on Google for the correct drivers, but the only results I keep getting are for some software to check your computer to see if all drivers are up to date. Can anyone help on this one? Barbara -- I am using the free version of SPAMfighter. We are a community of 6 million users fighting spam. SPAMfighter has removed 1278 of my spam emails to date. Get the free SPAMfighter here: http://www.spamfighter.com/len The Professional version does not have this message