[access-uk] Re: Sky repairs service

  • From: Phil Stephenson <phil@xxxxxxxxxxxxxxxxxx>
  • To: "access-uk@xxxxxxxxxxxxx" <access-uk@xxxxxxxxxxxxx>
  • Date: Fri, 4 Dec 2009 20:43:41 +0000

Hi darren,

Thanks for this,very useful.

Cheers

Phil

Sent from my iPhone

On 4 Dec 2009, at 08:25 PM, "Darran Ross" <darran.ross@xxxxxxxxxxxxx> wrote:

Hi Phil.

Sky themselves contacted me about this very thing a couple of weeks ago. Here's a copy of their e-mail.


Sky Protect - Beware of imitations



It's come to our attention that a number of extended warranty providers are contacting our customers claiming to be connected with Sky.

The only extended warranty plan officially approved and endorsed by Sky is Sky Protect. It's provided and administered on our behalf by Domestic & General, our chosen partner, one of the UK's leading appliance repair specialists.

Any other companies are not approved or endorsed by Sky and we cannot ensure the validity of any extended warranty plan taken out with them. Of course you're free to take out a warranty with anyone you choose, but we advise you read their terms and conditions carefully before making payment.

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Find out more : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/compeinfo-1

Checking your plan

If you have an extended warranty plan for your Sky equipment and you are concerned about whether it's a genuine Sky Protect plan, you can e-mail us using our online contact form : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competitor-1 .

What to look out for

If anyone contacts you offering service contracts, protection plans or warranty cover for your Sky equipment -

• Ask for the name of their company
(if they are not from Domestic & General they are not officially approved or endorsed by Sky)

•  Ask the name of the plan they offer
(if it is not Sky Protect, it is not officially approved or endorsed by Sky)

• Ask them to confirm your Sky account number, your box type and whe n you first subscribed to Sky (only Sky Protect will have these deta ils)

--> More FAQs : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competfaq-1

Sky Protect - Safer all round heck your plan 
http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/competitor-1

Please use the links below to view our terms and conditions and/or privacy policy.

Site Terms & Conditions : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/terms-1 | Privacy Statement : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/privacy-1 | Accessibility : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/access-1 |
Feedback : http://skymail.sky.com/a/tBLCwZ7B7gFwvB73mVqDQwkttrF/contactsp-1

BSkyB Limited 2008. British Sky Broadcasting Limited (registered in England & Wales as company no. 02906991) has its registered office at Grant Way, Isleworth, Middlesex TW7 5QD. Sky Protect is provided and administered by Domestic & General Services Ltd, Swan Court, 11 Worple Road, Wimbledon, London, SW19 4JS. Registered in England and Wales No.1970780.

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