Hi Edward Many thanks for your response. Yes! I think you may be correct and I'll have to use my IPod touch to play an enhanced download. Best wishes Henry From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Edward Green Sent: 10 September 2013 18:55 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Problem with an audible.co.uk download? Hi Henry, I have downloaded this book from Audible and haven't had a problem with it. However, I downloaded the enhanced version which I realise may not help you overly much if your player of choice doesn't support it. Cheers, Ed On 10 Sep 2013, at 13:04, "Henry Miller" <henry@xxxxxxxxxxxxxxxxxxxx> wrote: Hi Everyone I would be very grateful if someone could offer some advice or explanation on the following: I have been downloading books successfully from <http://Audible.co.uk> Audible.co.uk for several months onto an Sd card. A few weeks ago I downloaded "the Cuckoo Calling" by Robert Galbraith. Unfortunately, the second part of this book was corrupted with squelching sounds etc. I spoke to Audible and they suggested changing to the enhance format-which of course does not work with my PTN2 player. After several attempts downloading Audible refunded my credit. I chose another book which downloaded successfully in two parts. I purchased "the Cuckoo Calling" yesterday and experienced the same problem yet again. I can hear the corrupted part two of the download via my laptop, although the sound volume is very low. Has anyone had a similar problem with this particular book? Please can someone advise? Best wishes Henry