Hi tristram Many thanks it is all working fine again. Thanks once again. Andy S ----- Original Message ----- From: Tristram Llewellyn To: access-uk@xxxxxxxxxxxxx Sent: Thursday, June 17, 2010 1:33 AM Subject: [access-uk] Re: Problem with Jaws 9.0 & outlook express There seems to be a message or messages going around at the moment that force JAWS to close, this is the third instance I have heard of (having dealt directly with one last night) in the last hours. The solution here is to press control+insert+S to switch synthesizer and choose "RealSpeak or SAPI 5". Then go into Outlook Express and delete the offending email if you know what it is that is causing the problem. You should then be able to switch back and be going again. Regards. Tristram Llewellyn Sight and Sound Technology Technical Support www.sightandsound.co.uk Mail: Tristram: tristram.llewellyn@xxxxxxxxxxxxxxxxxxx Technical: Support@xxxxxxxxxxxxxxxxxxx General - info@xxxxxxxxxxxxxxxxxxx Phone: Support line: 0845 634 7979 Sight and Sound Technology Limited is a company registered in England and Wales, with company number 1408275. Sight and Sound Technology Welton House North Wing Summerhouse Road Moulton Park Northampton NN3 6WD VAT Number - GB 860 2121 66. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Andrew Shipp Sent: 17 June 2010 14:20 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Problem with Jaws 9.0 & outlook express Hi All. Hope someone can help me out here, on my laptop everytime I go in to outlook express, Jaws will say the first email, then it closes. Saying some thing like, Jaws has incounted a problem and has to close. now I've done a repair three times so far and it don't make any difference. all other programmes it seems to be fine, it is just outlook express the pr0oblem is with. Many thanks for any help. Andy S __________ Information from ESET NOD32 Antivirus, version of virus signature database 5204 (20100617) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ ______________________________________________________________________ This email has been scanned by the MessageLabs Email Security System. For more information please visit http://www.messagelabs.com/email ______________________________________________________________________ __________ Information from ESET NOD32 Antivirus, version of virus signature database 5204 (20100617) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 5204 (20100617) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com