[access-uk] Re: Problem checking out orders on websites; cookies?

  • From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Mon, 14 Feb 2005 15:03:47 -0000

I run Spybot now and again, and I would say that this problem probably has happened since I last ran that programme, but can't remember for sure; what I can say, is that running Spybot in the past and having it fix all problems found, has never caused this to happen! If Spybot is the reason for the problem, can you say what I'd need to do to fix it?

Andy
----- Original Message ----- From: "kevin and emma" <kream@xxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2005 1:48 PM
Subject: [access-uk] Re: Problem checking out orders on websites; cookies?


are you using any spy/add ware software? or any pop-up stopping software?
kevin - co-owner/moderator of the blind gamers discussion list.
email/msn: kream@xxxxxxxxxxxx
----- Original Message ----- From: "Andy Collins" <Andy@xxxxxxxxxxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Monday, February 14, 2005 1:29 PM
Subject: [access-uk] Problem checking out orders on websites; cookies?


Hi all -

This is happening on more than one site that I have an accountwith, but
I'll 
use Tesco for this example.

I can log in with my password, do my shop, and check my basket, but when I
hit the 'check out your order' button, the page disappears, but the
checkout 
page doesn't arrive, and when I arrow up and down, JFW doesn't speak, and
only pressing alt F4 get's me out of it, by bringing up the last page,
with 
the 'check out your order' button.

I've spoken with Tesco, and they say they have no technical problems, and
actually completed the order from their end.

I'm wondering then, if I have a cookie issue. I haven't knowingly deleted
any cookies off this machine, and am wondering if they can get corrupted,
if 
this is possible, it does seem strange, as I've experienced it on another
site this morning!

Any thoughts on what might have happened and how to fix it?

Thanks

Andy

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