It's only a guess, Mandy, but could it be that when you installed it, you selected "Typical" install, as opposed to a "Complete" install? George. From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Mandy Sent: 15 April 2008 09:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Office 2003. Hi again. I looked at my old desktop computer and if I save in Word it does have HTML after the various options - would the fact that it only seems to come up occasionally on my laptop be because I bought the version of Office 2003 from EBay and it isn't a genuine Microsoft one? If I knew this to be a fact perhaps I would spend on a genuine copy but don't want to do this on the off. Failing this: any settings I can alter? Mandy.