Hi Iain, I think there's a clean tool for removing Nero which you can download from the Support area of the Nero website. www.nero.com Tom. ----- Original Message ----- From: "Iain Lackie" <ilackie@xxxxxxxxxxxxxxxxxxxxxxx> To: "access UK >" <access-uk@xxxxxxxxxxxxx> Sent: Sunday, February 11, 2007 11:03 AM Subject: [access-uk] Nero Problem Hi Not strictly an access problem but here it is. I had to uninstall Nero 7 and the uninstall appeared to be successful. However, there is still an entry in the Add/Remove programs list. Remove Programs does not let me get rid of this entry and while it is still there I cannot reinstall Nero 7. How do I get rid of this entry? Iain ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq