[access-uk] Re: More info for the Penfriend!
- From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
- To: <access-uk@xxxxxxxxxxxxx>
- Date: Tue, 7 Jul 2009 13:11:26 +0100
Hi
Barry is correct, that is the information that Customer Services have, which
will be updated later today.
The latest stock situation is as follows:
45 due tomorrow. These are not final final model, but are just missing a bit
of screen printing. We will use these to demonstrate at Sight Village. The pen
has the facility to record onto one pen and copy across to others, so we're
going to label all the products on display, so that customers can independently
browse the shop if they want to using one of a batch of pens. We will also use
some of these to send to distributors and resource centres.
Several hundred are due next week. We are hoping that we'll have them in time
to sell at Sight Village, but to be honest it is touch and go. They are being
manufactured in China as we speak! The delivery date for the additional pack
of labels is 25 July, but you get 127 with the PenFriend to get you started.
I don't want any disappointed customers at Sight Village! There is enough
stock coming in to fulfil the orders Customer Services have taken and sales at
Sight Village, so one method of purchase isn't going to get one to you any
quicker over the other.
As soon as I have confirmation of delivery date, happy to post.
Thanks
Alison
Alison Long
Products & Publications
Royal National Institute of Blind People
Bakewell Road
Orton Southgate
Peterborough
PE2 6XU
England
Tel: +44 1733 375178
Fax: +44 1733 375383
-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Barry G
Sent: 07 July 2009 12:57
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: More info for the Penfriend!
Just to pour water on bonfires unless you are going to Sight Village...
I ordered one last week or the week before and they were out of stock. This
thread has prompted me to phone RNIB customer services who were very helpful
but who told me that they had a delivery yesterday. All of that delivery
has been reserved for Sight Village, the next delivery of stock to RNIB is
due on 21 August. So if you want to jump the queue, go to Sight Village and
you'll get one ahead of those folks who ordered one before you.
Must say, I can understand RNIB not wanting to be stood at a stand
demonstrating something they can't sell because they have all been sold, but
it's a tad unfair on folks who have ordered one already based on the article
in the New Product Guide, particularly with the long delay before the next
batch of stock is in.
All the best,
Barry G
----- Original Message -----
From: "Long, Alison" <Alison.Long@xxxxxxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Tuesday, July 07, 2009 12:18 PM
Subject: [access-uk] Re: More info for the Penfriend!
> Hi,
> Just to clarify, the labels are not designed to be peeled off items and
> re-applied to other items. You can re-record (the old recording is
> automatically deleted from the pen) and you can save on labels with a bit
> of creativity. So, the example on YouTube; if you regularly purchase the
> same product in a jar, you can just replace the lid with the label. For
> freezer items, you could apply labels to those big pegs you can buy so
> your peas don't go everywhere, that way you can reuse the label on the
> peg.
>
> We've worked hard to keep the product and the label costs down. A set of
> 380 labels will cost £9.99. The first pack will have three different
> types: small round, large round and large square labels. Once the product
> is on sale, we'll be seeking feedback on customer preference. Are the
> different shapes useful, are different colours of interest to some
> customers, etc. We're also trialling some laundry labels at the moment.
>
> Thanks
> Alison
>
> Alison Long
> Products & Publications
> Royal National Institute of Blind People
> Bakewell Road
> Orton Southgate
> Peterborough
> PE2 6XU
> England
>
> Tel: +44 1733 375178
> Fax: +44 1733 375383
> -----Original Message-----
> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf
> Of william lomas
> Sent: 07 July 2009 12:02
> To: access-uk@xxxxxxxxxxxxx
> Subject: [access-uk] Re: More info for the Penfriend!
>
> ten pounds a pack i believe
>
> On 7 Jul 2009, at 11:58, Eleanor Burke wrote:
>
>> How cheap?
>>
>> Eleanr
>> ----- Original Message ----- From: "Mann, Madleen"
>> <Madleen.Mann@xxxxxxxxxxx
>> >
>> To: <access-uk@xxxxxxxxxxxxx>
>> Sent: Tuesday, July 07, 2009 11:47 AM
>> Subject: [access-uk] More info for the Penfriend!
>>
>>
>>> Hi,
>>>
>>> I thought I'd mention too that the lables for the penfriend are so
>>> cheap and affordable that you can easily dispose of them should you
>>> really have to throw packaging etc. We will be offering 2 extra
>>> packages
>>> of lables and more packages will follow in the coming months.
>>>
>>> It is also important to be aware of the fantastic oppurtunity you get
>>> when you order the penfriend our volenteers will be trained to help
>>> you
>>> to carry out labling tasks.
>>>
>>> Best wishes, madleen
>>>
>>>
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