Hi Colin, I suspect the video may be an "ATI IGP 340M (Radeon Mobility M7)". Compaq's drivers for this are accessible via their web page, but you will have to search for the "EVO N 1020V" in the Support & Drivers section, where you'll find the "ATI Video Driver and Control Panel" necessary for that system. You may also find you need other drivers for that model. Did it not come with an additional CD of drivers? George. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Colin Fowler Sent: 29 April 2007 07:42 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Laptop external monitor query Hello George, Thank you for your swift response yesterday. The Laptop is a Compac EVO N 1020V Be grateful if this sheds any more light on the problem. Many thanks Colin Colin Fowler Disability Consultant Tel: 01582 483 283 Text/mobile: 07901 573 570 E mail: col.fowler@xxxxxxxxxxxxxx www.social-model.org.uk disability@xxxxxxxxxxxxxxxxxxx ----- Original Message -----=20 From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Sunday, April 29, 2007 6:02 PM Subject: [access-uk] Re: Laptop external monitor query > Hi Colin, >=20 > It sounds like the Video Resolution may not be set up > correctly, and may in fact be using generic or default > drivers alien to the make of laptop. They will need to check > the Display settings in Control Panel. Can't really > speculate more without knowing make and model. For example, > I see this on my Toshiba until I install their version of > the NVIDEA drivers. >=20 > As regards the CRT, it depends whether or not the second > monitor is set up to "Extend the Desktop", or to be a mirror > of what's on the laptop screen. Again this choice is > usually set in Display, and again drivers may be needed. >=20 > George. >=20 > -----Original Message----- > From: access-uk@xxxxxxxxxxxxx > [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Colin Fowler > Sent: 28 April 2007 17:29 > To: access-uk@xxxxxxxxxxxxx > Subject: [access-uk] Laptop external monitor query >=20 > Hello, >=20 > I've recently donated my laptop to a friend. When they've > powered up, there=3D20 > appears to be a problem with the display. Only a centre band > of the display=3D20 > is visible, leaving about 3 inches of black margin on both > the Right and=3D20 > Left hand side. Obviously this didn't appear a problem to > me, however they=3D20 > don't appear to be able to use the screen in this fashion or > condition. >=20 > I thought perhaps there may be an issue with the laptop > screen itself, so I=3D20 > connected up an external CRT monitor. >=20 > It would appear that the CRT powers up and works, coming up > with a display=3D20 > theme, but not showing any icons. I assume that the external > monitor port is=3D20 > active? >=20 > Do I need to assign this external monitor as the primary? >=20 > IF anyone has any suggestions that would resolve this > problem for me I would=3D20 > be very grateful. >=20 > Many thanks and all the best for the rest of the weekend. >=20 > Colin >=20 >=20 >=20 > Colin Fowler >=20 > Disability Consultant >=20 > Tel: 01582 483 283 >=20 > Text/mobile: 07901 573 570 >=20 > E mail: >=20 > col.fowler@xxxxxxxxxxxxxx >=20 > www.social-model.org.uk >=20 > disability@xxxxxxxxxxxxxxxxxxx >=20 > ----- Original Message -----=3D20 > From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> > To: <access-uk@xxxxxxxxxxxxx> > Sent: Sunday, April 29, 2007 5:07 PM > Subject: [access-uk] Re: directX question. >=20 >=20 >> Hi Petrina, >> >> I'm surprised you are being asked to enter a folder name. >> Microsoft's Updates usually take care of this. >> >> I'm just upgrading mine from 9.0c, so I'll get back to you >> fairly soon. >> >> George. >> >> -----Original Message----- >> From: access-uk@xxxxxxxxxxxxx >> [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Petrina > Delves >> Sent: 29 April 2007 16:38 >> To: access-uk@xxxxxxxxxxxxx >> Subject: [access-uk] Re: directX question. >> >> Hi George, >> >> Thanks for the below info. Because I am having some > problems >> with some=3D3D20 >> games, that I have just installed working properly. I want >> to update my=3D3D20 >> directX version eight. So I have downloaded directx-90c. > But >> in the edit box=3D3D20 >> it asks me to type in the location, where I want to place >> the extracted=3D3D20 >> files. Well as I don't no where this is, can you please > tell >> me, what it is=3D3D20 >> that I have to type in this edit box. Thanks in advance > for >> any help. >> All the best >> Petrina >> Southampton UK >> >> ----- Original Message -----=3D3D20 >> From: "George Bell" <george@xxxxxxxxxxxxxxxxxxx> >> To: <access-uk@xxxxxxxxxxxxx> >> Sent: Saturday, April 28, 2007 7:57 PM >> Subject: [access-uk] Re: directX question. >> >> >>> Go to Start, Run, and type dxdiag then press Enter. >>> >>> It's shown on the System tab, at the foot of the System >>> Information section of that tab. >>> >>> George. >> >> >> ** To leave the list, click on the immediately-following >> link:- >> ** >> > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3D3Dunsubscr ib > e] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on >> the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3D3Dfaq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >> ** To leave the list, click on the immediately-following > link:- >> ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dunsubscrib e] >> ** If this link doesn't work then send a message to: >> ** access-uk-request@xxxxxxxxxxxxx >> ** and in the Subject line type >> ** unsubscribe >> ** For other list commands such as vacation mode, click on > the >> ** immediately-following link:- >> ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dfaq] >> ** or send a message, to >> ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >> >>=3D20 >=20 >=20 > ** To leave the list, click on the immediately-following > link:- > ** > [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dunsubscrib e] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on > the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3D3Dfaq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >=20 > ** To leave the list, click on the immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] > ** If this link doesn't work then send a message to: > ** access-uk-request@xxxxxxxxxxxxx > ** and in the Subject line type > ** unsubscribe > ** For other list commands such as vacation mode, click on the > ** immediately-following link:- > ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] > ** or send a message, to > ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq >=20 > ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dunsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=3Dfaq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq