[access-uk] Re: Kindle books not speech enabled
- From: Sean O'Connor <capricorn8159@xxxxxxxxx>
- To: access-uk@xxxxxxxxxxxxx
- Date: Thu, 04 Apr 2013 12:29:55 +0100
as noted elsewhere, if you can ascertain contact details of the author (
or a person representing the legal interests of that author rather than
the publisher ) then raising yuour concerns in that direction should
prove helpfull as well. as, In my view publishers and other mass market
entities are slow to adapt to the needs of their audience, taking into
account the technology through which, for example books, are made
available...
naturally the publisher might cite "copyright" as a justification for
disabling speech output but this is a poor excuse and doesn't hold water
in practical terms. additionally the accessibility status of a kindle
book is unclear in the amazon website as far as can be seen but i am
willing to take another look and see just how prominent that information is.
I could continue ad infinitum on this subject but here is not a good
place for that.;-)
On 04/04/2013 09:09, Clive Lever wrote:
> Hi all,
>
> Please excuse the cross-posting, but I feel this is imprtant enough to
> ask that we try to let the message below go viral, so please feel free
> to post on to other lists where it may be relevant, and to friends not
> on the lists I've sent to.
>
>
> my partner Andrea and I have been having some frustration with J R R
> Tolkien titles. When The Hobbit and the Lord Of The Rings were issued
> in the cinema, they were audio-described, but the DVDs that were
> released did not include the facility. She suggested that I may have
> to read the books on Kindle before seeing the films in order to make
> more sense of them. The trouble started when I went to buy the books
> and found that none of the Tolkien classics were speech-enabled. So we
> wrote to Amazon and received the following reply:
> "
>
> Hello,
>
> I understand your concern in this regard and I am sorry for the
> inconvenience.
>
> Please note that, If Text-to-Speech is not available for a title,
> this information will be displayed on the item's product detail page
> in the Kindle Store.
>
> Publishers decide whether to enable this feature on their titles, and
> we believe most publishers will want to provide customers with this
> option.
>
> Customer feedback like yours helps us continue to improve the service
> and products we provide. Your comments have been sent to the business
> team.
>
> Please feel free to forward further comments and suggestions about
> Kindle to
>
> kindle-feedback@xxxxxxxxxxxx. Each suggestion will be read and taken
> into consideration.
>
> Should you require any additional information or assistance, please
> do not hesitate to contact us.
>
> http://www.amazon.co.uk/kindlesupport
>
> I hope this helps.
>
> Did I solve your problem?
>
> If yes, please click here:
> http://www.amazon.co.uk/gp/help/survey?p=A3GAIZ5N6Y87NT&k=hy
>
> If no, please click here:
> http://www.amazon.co.uk/gp/help/survey?p=A3GAIZ5N6Y87NT&k=hn
> "
>
>
>
> ...and so on. I would urge anyone who wants to buy a Kindle book to
> check first in the product details to make sure that it is speech
> enabled. Then, if you find that a book you wanted to buy is silent,
> take Amazon at their word and write to the feedback address above, and
> if you can, find out who the publishers are, and contact them to,
> telling them the importance of letting blind Kindle users into their
> online books. The more we make our voices heard, the more likely the
> publishers not enabling their Kindle books to talk will relent.
>
>
>
> As a PS, Andrea is fully sighted but now prefers to use the speech
> option, to read books in eyes-busy situations.
>
>
>
> Best,
>
> Clive
>
>
>
Other related posts:
