It's interesting to know you can take images even when it's dark. This morning I was in a room with floor to ceiling windows, and it all worked fine. Moving to a smaller room with windows along one wall, I couldn't get a single image capture. Same time of day, reasonably good light in the room apparently (although the windows have lightweight wooden blinds). Very puzzling, but at least in the other room I'm getting consistently good images now. Léonie. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 18 October 2009 12:03 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: KNFB Reader focus problem Hi Peter, You don't need to put lights on, it depends on your flash settings. If you set flash to always on, if you are constantly in the dark, then it should work. I am not sure yet what Leonie's problem is with light, but I am sure we'll get to the bottom of it. I have scanned in total darkness before now. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Peter Beasley Sent: Sunday 18 October 2009 09:32 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: KNFB Reader focus problem That doesn't sound very good to me as someone who never puts lights on unless there is someone here who can see. ----- Original Message ----- From: "Léonie Watson" <tink@xxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Saturday, October 17, 2009 8:29 PM Subject: [access-uk] Re: KNFB Reader focus problem Thanks Steve. I did catch my jumper a couple of times, but think I've got everything out of the way of the lens now! It definitely gets better with practice though. The problem I've been having seems to be related to the ambient light. There isn't any precise rhyme or reason to it, but the reader does seem very sensitive to the amount of available light. The trick seems to be to sit at the kitchen table with all the lights on. So far at least, that seems to be doing the trick. Léonie. -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Steve Nutt Sent: 17 October 2009 18:44 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: KNFB Reader focus problem Hi Leonie, Took me a couple of weeks to really get the hang of it, but I can read envelopes easily now, so don't get too disheartened. I find the focus problems you are having odd though. You are not by any chance holding your fingers over the camera lens or anything like that, are you? May seem a stupid question, but I have been there. Next time you are on Skype, give me a ring if you like, and we'll take a look at it. KNFB Reader is excellent, but does take a little learning. All the best Steve -----Original Message----- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Léonie Watson Sent: Friday 16 October 2009 14:09 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] KNFB Reader focus problem I bought the KNFB Reader this week, but I'm struggling to get to grips with it. When I try to get a field report, it usually tells me that it couldn't focus properly and fails to take an alignment shot. I've got the document on a flat surface, which is black in colour. The surface of the document is flat and the light is good. No matter what height I move from the surface, I seem to get the same result. I can work with the training document with reasonable success, although I often get an unexplained message about there not being enough identifiers. I can't find anything relating to identifiers in the user manual, so I'm not sure what that might mean. I've been trying to sort through our post, so wonder whether envelopes are particularly tricky? I've been practicing for over a day now, and it's getting a bit disheartening. If anyone has any tips not included in the user manual, I'd welcome your help. Thanks. Léonie. -- http://tink.co.uk E. tink@xxxxxxxxxx Twitter: LeonieWatson __________ Information from ESET NOD32 Antivirus, version of virus signature database 4514 (20091016) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET NOD32 Antivirus, version of virus signature database 4518 (20091017) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET NOD32 Antivirus, version of virus signature database 4518 (20091017) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com __________ Information from ESET NOD32 Antivirus, version of virus signature database 4518 (20091017) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq __________ Information from ESET NOD32 Antivirus, version of virus signature database 4519 (20091018) __________ The message was checked by ESET NOD32 Antivirus. http://www.eset.com ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq