[access-uk] Re: Just interested Jackie...

  • From: "Peter Logue" <plsd@xxxxxxxxxxxxxxxx>
  • To: <access-uk@xxxxxxxxxxxxx>
  • Date: Sun, 6 Jan 2008 12:19:15 -0000

You can check your speed at:
http://www.speedtest.net/ 

Peter


-----Original Message-----
From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of
Christine Weetman
Sent: Sunday, January 06, 2008 11:54 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Just interested Jackie...

you didn't say what speed your connection is?  Ours is only two meg but
that's all our exchange can cope with at the moment here, but last night we
noticed we were running faster, any idea on how I can test this please? 
Thanks, Christine.
----- Original Message -----
From: "Jackie Cairns" <cairnsplace@xxxxxxx>
To: <access-uk@xxxxxxxxxxxxx>
Sent: Sunday, January 06, 2008 11:01 AM
Subject: [access-uk] Re: Sky power pack problem solved!


> Peter, my son has a lot of RAM on his PC because he's always playing 
> online. We constantly run antivirus and antispyware programs.  He 
> totally calls Sky everything because he feels it's slower.  I've asked 
> them about it, but they say we are getting a reasonable connection.  
> The new modem, when it comes this week, may have better firmware in it, so
here's hoping.
> Sky's help team are very good, and I can navigate their web-based 
> modem pages to check speed, security and ports etc, but I don't think 
> the speed is all it could be at times, which is why my lad does his 
> crust.  He'll
> say: "Mum, go BT or Virgin", but the problem is that they are all much 
> of a muchness at the end of the day, so I don't want to keep changing 
> and having contract hassles.
>
> Everyone looking for better broadband is in that boat I think.
>
> Thanks Peter.
>
> Jackie
> ----- Original Message -----
> From: "Peter Logue" <plsd@xxxxxxxxxxxxxxxx>
> To: <access-uk@xxxxxxxxxxxxx>
> Sent: Saturday, January 05, 2008 11:51 PM
> Subject: [access-uk] Re: Sky power pack problem solved!
>
>
>> Hi Jackie,
>> Gaining a high ping can be due to a bad internet connection. sound 
>> lag or video lag. A worm or piece of spyware could cause the high 
>> ping. Having not enough Ram could cause the difficulties also.
>> Peter
>>
>>
>>
>> -----Original Message-----
>> From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On 
>> Behalf Of Jackie Cairns
>> Sent: Saturday, January 05, 2008 9:29 PM
>> To: Access UK Mailing List
>> Subject: [access-uk] Sky power pack problem solved!
>>
>> I posted earlier in a message about laptops that our Sky modem power 
>> pack had decided to die today, and that I was having to use my mobile 
>> temporarily to write and receive messages.  Well, thanks to my genius 
>> husband, we are hopefully back up and running after he found a good 
>> supply that was of the same voltage as the dodgy power pack.  So, 
>> until Sky get their finger out and replace the whole unit, which they 
>> said they would do by Wednesday, we are using the one Ian has safely 
>> rigged up.
>>
>> But what we found quite annoying with Sky over this issue is that you 
>> can't use another ADSL modem if their one goes down the tubes because 
>> they put details into their units that you can't access, and 
>> therefore renders your broadband connection useless for swapping to 
>> another modem.  Also, they don't provide a dial-up number in the case 
>> of broadband failures like some other ISPs do, so perhaps this is 
>> worth bearing in mind.  I can understand why they don't allow you to 
>> change your modem, for security safety, but they have no other 
>> provision if the modem goes down, whereas other companies do, or 
>> certainly did, in the past.
>>
>> My son totally detests Sky Broadband because he is a PC gamer, and 
>> says that he gets a high Ping, whatever that is, when playing, and 
>> doesn't like it.
>> But frankly I find broadband a minefield, and don't honestly know who 
>> to try for fear of getting lots of grief with MAC codes and contract 
>> ties.
>> (scream).
>>
>> Anyway, sorted for now.  Just thought this might be worth passing on 
>> if anyone is looking for a broadband supplier.
>>
>> Jackie
>>
>>
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