Martin and Alexander,
Thanks for that. I don't normally have a problem with a few hiccups but
lately I've seriously considered using NVDA at work just to spare me the
frustration of it happening when I'm on the phone.
Sorry for you but glad it isn't just me!
Karl
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of
Redacted sender "martinwilsher" for DMARC
Sent: 07 March 2019 10:17 AM
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] Re: JAWS 19 a little flaky
This is a general stability issue with jaws, and not only in 2019 either.
If this happens, press windows key, jaws key, and f4 to dump jaws out of
memory and restart. If it restarts on its own, it often scoffs resources.
S and s know about this, and it's not just one computer. Fs, or vfo group,
or whomever, really need to sort their sh1t out on this. The crashing was a
thing they started to address with an auto restart, but with all these
things, if it only auto restarts part of the programme, the rest is left to
cause problems. I think they need to rethink this recovery method and:
1. If a crash happens, make a programme that identifies this, throws up
a spoken message similar to the talking installer saying, "sorry jaws has
crashed, we're fixing things,"
2. The programme then needs to scrub jaws from memory and then restart
afresh. Crashes like this need then to be reported to the developers
automatically.
From: access-uk@xxxxxxxxxxxxx <access-uk@xxxxxxxxxxxxx> On Behalf Of Karl
Proud
Sent: 07 March 2019 09:59
To: access-uk@xxxxxxxxxxxxx
Subject: [access-uk] JAWS 19 a little flaky
Hi all,
I seem to be having regular problems with the latest JAWS 19 and Windows 10
Professional & Home. Unfortunately I don't seem to be able to tie down what
causes sudden loss of speech followed by either a restart or in some cases
it suddenly seems to be in 40 minute mode and needs a restart.
I seem to be having to use narrator just to get access to the screen to
restart JAWS a lot lately.
I am having some trouble on two machines, both HP laptops and although I
can't ask anyone to replicate the issue as I can't consistently cause it to
happen, it is sometimes happening whilst I'm writing mail in Office 365.
Anybody else experiencing frustration with the latest JAWS?
Thanks all,
Karl
