Hi Eleanor, Thank you for your very kind words about Becky and I. Becky has only started working for me since April, but she is learning fast, and a great asset to me. She doesnât know Braille, but knows many of the products we sell and is certainly more than just an assistant to me, she is literally my eyes at a place like that. It was great meeting you in the flesh too. Thanks so much. All the best Steve -- Computer Room Services 77 Exeter Close Stevenage Hertfordshire SG1 4PW Tel: +44(0)1438-742286 Mob: +44(0)7956-334938 Fax: +44(0)1438-759589 Email: steve@xxxxxxxxxxxxxx Web: http://www.comproom.co.uk From: access-uk-bounce@xxxxxxxxxxxxx [mailto:access-uk-bounce@xxxxxxxxxxxxx] On Behalf Of Eleanor Burke Sent: 15 October 2012 21:44 To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] IT Exhibition at RNIB Judd Street Today I went along to the exhibition of access technology at RNIB Judd Street today and I would like to say a special thanks to Steve Nutt at Computer Room Services who showed me the technology I had gone along to see and which he had there. It was my first time to meet Steve, in the flesh, as it were, and I would like to pay tribute to his curteous manner and attention to detail when demonstrating equipment. In addition, Steve had an Assistant, and forgive me Steve, if she was not just your Assistant but what I liked was her very friendly manner and how anxious she was to ensure that all of us visiting Steve were seen and provided with the information re required in terms of leaflets etc. I was particularly disappointed with Sight & Sound as I had made a special journey to see some of their access technology but I was disappointed. First of all I was told that the person was busy and I should take a seat and he would be with us in 5-10 minutes. After about 15 minutes I got fed up with this arrangement and went over to where Sight & Sound were positioned in the corner of a room with only one representative. I stood in the queue of one there and then had my question answered in 30 seconds. I had wanted to see the hover cam but unfortunately it was not there today. I managed to go to one other exhibitor to view a CCTV. Again a very pleasant gentleman. Other than that I muddled around many people but I do wonder when people go to such trouble to bring along their access technology for us to see/feel/hear why these exhibitions cannot be set up more effeciently. I think where there are a number of blind people and all queuing up to see various items, it should be a little like going to the Dr! only a certain time allocated to each person in order to get around many people. For example at Sight & Sound corner, there was a gentleman who spent 10 minutes (while I was standing around) just playing with his iPhone and the Braille Sense which I wanted to see was sitting in front of him doing nothing!!! I asked him if I could have a 2 seconds look at it, rather disgruntled he said I could not as he was busy doing something. I said to him, it looks like you are more busy with your iPhone to which he replied that he was trying to get his iPhone to recognise the Braille Sense. I then spoke to the gentleman from Sight & Sound and commented that there appeared to be some problem here with the iPhone not recognising the Braille Sense, well I might as well have been talking to the Moon. He just shuffled in my direction, lifted and lowered the Braille Sense and that was it. I was very surprised that said gentleman did not immediately say what the issue might be, the gentleman with his iPhone appeared to know what he was doing, but I felt that if Sight & Sound representative had an iPhone or asked the gentleman if he could see if he could sync both it would have been helpful. I did with my 2 seconds worth of Braille Sense and left in disgust! There were volunteers standing around to bring people like myself to the various stands and that was good but I am not going to Sight Village as I just could not put up with standing around for nothing and travelling a distance for nothing. There must be some better way of organising these exhibitions so that as many possible customers can view the equipment, surely that is what the sellers want. Oh yes, I did manage to see the new phone which RNIB is bringing out at the beginning of November. Unfortunately I found it very slow but can see its uses for those who have difficulty with keys in that they need absolutely ages to hit the key and even more time while the speech announces each letter they hit, e.g. on a numerica keypad wanting the letter O meant I had to wait while the speech announced m, n, o by which time I had almost fallen asleep with bordom!