I seem to recall that the antivirus can be a bit tricky to remove as you have to stop it loading in Services as well as on Startup or you don't get a clean uninstall.
It's such a long time since I configured my Dell. ... I may have played with the screen resolution.
That's honestly all I can recall Chris.I'll leave you to liaise with Kashley, if I may, as I need a sleep right now ...
-- Carol P ---- Original Message ---- From: "chris hallsworth" <christopherh40@xxxxxxxxxxxxxx> To: <access-uk@xxxxxxxxxxxxx> Sent: Tuesday, July 12, 2011 12:39 PM Subject: [access-uk] Help with new Dell laptop
Hello all. Please can you help? Hannah's and my friend Kashley just purchased a Dell laptop over the weekend with Windows 7. Now she is using NVDA as her screen reader. She is however having major issues. For example, it is not speaking very well. We are therefore wondering what software that ships with Dell laptops she should remove? She has already removed the antivirus and replaced it with Microsoft Security Essentials. We are aware of potential issues with Delland screen readers. Could she be another victim of this? Please respond as soon as possible.Thank you very much. It will be greatly appreciated. Chat soon. -- Chris Hallsworth Sent from Thunderbird ** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
** To leave the list, click on the immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=unsubscribe] ** If this link doesn't work then send a message to: ** access-uk-request@xxxxxxxxxxxxx ** and in the Subject line type ** unsubscribe ** For other list commands such as vacation mode, click on the ** immediately-following link:- ** [mailto:access-uk-request@xxxxxxxxxxxxx?subject=faq] ** or send a message, to ** access-uk-request@xxxxxxxxxxxxx with the Subject:- faq
