These instructions are copied from another group. I hope they help. Jim > Try the following; Note; These instructions assume that you don't have > the jaws ribbon feature turned on. > > Yu need to: > Go into the view menu, > Set the; > Message list drop down; To one line view, > So, > Alt+v=view, > use the tab key, , > until you hear message drop down, > Press enter. > Now tab and select, one line view press enter. > > Next, > Alt+v=view, > use the tab key, until you hear; Reading pane drop down press enter. > Now tab to off, press enter. > > Next, > Alt+v=view, > use the tab key, > until you hear; > Calendar pane, > If it says, > Calendar pane pressed, > Press enter this turns off the calendar pane. Next, Follow the above steps, Alt+v=view, Using the tab key, if you hear; Quick views button pressed, Press the enter key to turn off. Next, Depending on how you want to receive your messages, Ascending or descending, Alt+v=view, Use the tab key until you hear; Sort order drop down, Enter or spacebar, Make your choice press enter. > By the way, there are key strokes to do this, however, I thought it > best for folks to learn how to navigate the menus. From: Amro Bilal Sent: Saturday, November 16, 2013 8:00 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Windows Live Mail I failed to work out the reason that Select Columns is disabled. So, does anyone know how to reset the viewing options? I couldn't even find options and I have looked everywhere! Thanks. Amro -------------------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Vanja Sudar Sent: 16 November 2013 5:00 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Windows Live Mail Yes, select colomns should be what you should click on, not sure why it’s disabled. I might have to come back to that one if I think of something, but off the top of my head I can’t figure out why that would be the case... From: Amro Bilal Sent: Saturday, November 16, 2013 1:32 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Windows Live Mail Hi Vanja and all, I go to menu bar>view tab>views submenu>view button dropdown and hit enter. What I get then is only two options, customise view and select columns. But, and it's a pretty big one, the latter option is disabled. I guess the option I need is select columns? Am I on the right track? But why is it enactive? Amro -------------------------------------------------------------------------------- From: access-uk@xxxxxxxxxxxxx [mailto:access-uk@xxxxxxxxxxxxx] On Behalf Of Vanja Sudar Sent: 16 November 2013 3:46 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Re: Help with Windows Live Mail Hello, When within the list of messages, press alt + v. You should be in the view part of the menu, go down till you hear “view button”. Press enter on that. There you should have several checkboxes. One of them should be “from”, so make sure that it is checked. If it is already checked, then there may be some other issue here, but hopefully this will give you a starting point. If this is not the issue, write a back and we will see what we can do. Obviously other people might come up with some other issue that could be causing this, or of course even better, a solution. From: Amro Bilal Sent: Saturday, November 16, 2013 12:17 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Help with Windows Live Mail Hello everyone, Windows 7 64bit, WLM and Jaws 13. Jaws is not reading the from field when scrolling down the list of messages in any of the WLM folders. It looks that the from field got somehow hidden. So could someone tell me how to show the from field again please? With many thanks. Amro