Hello, When within the list of messages, press alt + v. You should be in the view part of the menu, go down till you hear “view button”. Press enter on that. There you should have several checkboxes. One of them should be “from”, so make sure that it is checked. If it is already checked, then there may be some other issue here, but hopefully this will give you a starting point. If this is not the issue, write a back and we will see what we can do. Obviously other people might come up with some other issue that could be causing this, or of course even better, a solution. From: Amro Bilal Sent: Saturday, November 16, 2013 12:17 PM To: access-uk@xxxxxxxxxxxxx Subject: [access-uk] Help with Windows Live Mail Hello everyone, Windows 7 64bit, WLM and Jaws 13. Jaws is not reading the from field when scrolling down the list of messages in any of the WLM folders. It looks that the from field got somehow hidden. So could someone tell me how to show the from field again please? With many thanks. Amro